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Avaya 77201X Exam Syllabus Topics:

Avaya IP Office™ Platform Implement Certified Sample Questions:

1. Which license is required for IP Office Contact Center agents?

A) Power User
B) Teleworker
C) Office Worker
D) Contact Center Agent

2. Which protocol is used for voicemail integration with IP Office?

A) MAPI
B) SMTP
C) IMAP
D) All of the above

3. What is the maximum number of simultaneous calls supported by a single PRI trunk on IP Office?

A) 64
B) 23
C) 128
D) 30

4. Which card is required to support analog extensions on an IP500 V2?

A) Phone 8
B) ATM4
C) DS16
D) TCM8

5. A call is directed to the first hunt group, then it overflows to a second hunt group, and then the call is sent to voicemail. To which mailbox was the call sent?

A) The general sampling mailbox
B) The first hunt group mailbox only
C) The second hunt group extension group mailbox only
D) Both the first and second hunt group user mailboxes

Solutions: