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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Process Discovery and Definition | 25% | - Documenting processes and metrics - Stakeholder engagement - Process identification and scope - Gathering requirements and user stories |
| Topic 2: BPM Program and Project Management | 25% | - Risk management - Program and project planning - BPM lifecycle and methodology - Estimation and scheduling |
| Topic 3: WebSphere Lombardi Edition Architecture and Components | 25% | - Security and administration - Process Center, Process Designer, Process Portal - Toolkits, snapshots, and asset reuse - Variables, inputs, outputs, and data modeling |
| Topic 4: Solution Delivery and Governance | 25% | - Playback methodology and iterative delivery - Deployment and change management - BPM governance and standards - Monitoring, KPIs, and continuous improvement |
1. Process business data that needs to be available after the process instance completes must be:
A) persisted to a business data system of record.
B) removed from the process server for SOX Compliance.
C) persisted in the performance data warehouse.
D) audited in the process server database
2. What is the purpose of Performance Data Warehouse?
A) Track process performance data
B) View reports
C) Start new process instances
D) Analyze process performance data
3. A novice BPM analyst is capturing user stories for a company's marketing campaign process. Which best practice should the program manager recommend to the BPM analyst?
A) Capture use cases only if they are simple.
B) Create a series of wire frame models.
C) Focus on participants, their actions and sequence of activities.
D) Have the developers write user stories.
4. In the Playback 0 review session, the executive sponsor for BPM suggested adding a requirement to the business process not previously articulated. The executive sponsor would like to see the business requirement implemented by the next playback validation session. How should the program manager handle the previously unknown business requirement?
A) Proceed with Playback 1 and include the new requirement in the set of requirements for the development phase.
B) Find the best time in the development effort when resources are available to insert the business requirement implementation.
C) Explain to the executive sponsor that the requirement will be implemented in the next iteration.
D) Validate user story with process owner and schedule for a later iteration.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: D |
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