HP HP2-N49 Exam : Selling HP Business Service Management Solutions

  • Exam Code: HP2-N49
  • Exam Name: Selling HP Business Service Management Solutions
  • Updated: Aug 05, 2026
  • Q & A: 50 Questions and Answers

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HP HP2-N49 Exam Syllabus Topics:

SectionObjectives
Topic 1: HP Software and IT Management Portfolio- Integration with enterprise IT environments
  • 1. Hybrid IT environments
    • 2. Cloud and on-prem integration concepts
      - HP IT Service Management solutions
      • 1. Incident and performance management
        • 2. Service monitoring and analytics
          Topic 2: Sales and Customer Engagement Skills- Consultative selling methodology
          • 1. Discovery of business requirements
            • 2. Value-based selling techniques
              - Competitive positioning
              • 1. Handling objections in enterprise sales
                • 2. Differentiating HP BSM solutions
                  Topic 3: HP Business Service Management Solutions Overview- HP Business Service Management (BSM) value proposition
                  • 1. IT service monitoring concepts
                    • 2. Business-aligned IT management
                      - HP BSM solution positioning and sales approach
                      • 1. Solution mapping to business outcomes
                        • 2. Customer pain points identification

                          HP Selling HP Business Service Management Solutions Sample Questions:

                          1. Which HP Infrastructure Management solution helps organizations accelerate time-to-repair by preventing the inconsistencies and misconfigurations that are at the root of most problems?

                          A) Network Operations Center
                          B) Network Node Manager i
                          C) ServerAutomation
                          D) Network Monitoring


                          2. With which persona should a salesperson discuss HP Operations Bridge relating to "centralizing operations monitoring around a common tool set"?

                          A) director of performance testing
                          B) director of applications monitoring
                          C) director of operations
                          D) director of mobile applications


                          3. Which Infrastructure Management tool provides a consolidated user interface for viewing overall network measurements and metrics?

                          A) Network Automation
                          B) Site Scope
                          C) Network Node Manager i
                          D) Storage Essentials


                          4. HOTSPOT
                          HP SaaS solutions can help budget challenged customers with three robust offerings in the HP APM space Match the offering to its capability.


                          5. With which persona should a salesperson discuss HP Operations Bridge relating to "excessive time to identify root cause of issues caused by non-standard network configurations" pain points?

                          A) director of distributed systems
                          B) director of operations
                          C) director of mobile applications
                          D) director of service management


                          Solutions:

                          Question # 1
                          Answer: C
                          Question # 2
                          Answer: C
                          Question # 3
                          Answer: C
                          Question # 4
                          Answer: Only visible for members
                          Question # 5
                          Answer: B

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