Microsoft MB-220 Exam : Microsoft Dynamics 365 Marketing Functional Consultant

  • Exam Code: MB-220
  • Exam Name: Microsoft Dynamics 365 Marketing Functional Consultant
  • Updated: Sep 21, 2026
  • Q & A: 250 Questions and Answers

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About Microsoft MB-220 Exam Questions

What preparation steps should you follow to succeed?

The secret of preparing adequately for any Microsoft certification test, including MB-220, lies in long learning and thoroughly understanding of all the exam concepts. A great preparation process can help the candidates refresh their skills and the concepts related to the test while providing them with all the important insights. The Microsoft MB-220 exam prep process should comprise of the following steps:

Step 1: Carefully Go Through the Exam Objectives

The first step that the students should follow is to ensure that they are conversant with the MB-220 skills outline. A detailed list of the exam objectives can be downloaded directly from the certification website.

The Microsoft MB-220: Microsoft Dynamics 365 Marketing exam measures the ability of the practitioners to fulfill the technical tasks, such as customizing marketing applications; handling segments & lists; developing and handling marketing forms & pages; handling contacts, leads, and accounts; creating and handling marketing emails; handling customer journeys; managing webinars & events; customizing Dynamics 365 Customer Voice. Acing this test along with Microsoft PL-200: Microsoft Power Platform Functional Consultant leads to the Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate certification.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-220.aspx

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With the acceleration of globalization in recent years, many industries have enjoyed the unprecedented boom in the course of their development, especially for this industry. It is known to us, the Microsoft certification has been one of the most important certification in this industry. Therefore, entering into this field becomes everyone's dream, especially getting the MB-220 certification. Nevertheless, it is not very easy to find a job in this field as you have imagined. Why? The reason is that there are a large amount of fierce competitions in this line. Many employers want to find the most capable and talented person when recruiting someone for a position. How to increase your ability and get the preference from your boss? The answer is to participate in the Microsoft Dynamics 365 MB-220 actual examination and gain the certificate which is highly valued by the international organizations. In order to help you pass MB-220 actual exam quickly, our company will offer the top service, comprehensive and well-designed MB-220 free practice dumps for you. So don't hesitate to join us, we can bring you a promising future.

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Microsoft MB-220 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Create and Manage Customer Journeys15-20%- Set up branching and conditions
- Analyze journey performance
- Configure journey tiles and triggers
- Design and create customer journeys
Topic 2: Configure Microsoft Dynamics 365 Marketing15-20%- Manage marketing users and teams
- Configure marketing settings and org units
- Set up marketing configurations
- Configure marketing resources and assets
Topic 3: Create and Manage Marketing Emails15-20%- Implement email Personalization and dynamic content
- Preview, test, and validate emails
- Design and create marketing emails
- Configure email settings and delivery
Topic 4: Analyze Insights and Manage Events10-15%- Review marketing insights and analytics
- Set up event registration and sessions
- Create and manage marketing events
- Manage event webinars and waitlists
Topic 5: Manage Leads and Scoring10-15%- Implement lead scoring rules
- Manage lead lifecycle stages
- Create and configure lead scoring models
- Automate lead qualification and distribution
Topic 6: Set up Marketing Forms and Pages15-20%- Create and publish marketing forms
- Create and publish marketing pages
- Configure form and page elements
- Implement progressive profiling
Topic 7: Manage Marketing Customers and Contacts10-15%- Manage contact lifecycle and preferences
- Create and manage contacts
- Create and manage companies
- Import and deduplicate contacts
Topic 8: Manage Segments and Target Audiences10-15%- Create and manage dynamic segments
- Use segment insights
- Create and manage static segments
- Build segment queries and filters

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