Salesforce NP-Con-102 Exam : Salesforce Certified Nonprofit Cloud Consultant (NPC)

  • Exam Code: NP-Con-102
  • Exam Name: Salesforce Certified Nonprofit Cloud Consultant (NPC)
  • Updated: Aug 02, 2026
  • Q & A: 127 Questions and Answers

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About Salesforce NP-Con-102 Exam Questions

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Salesforce NP-Con-102 Exam Syllabus Topics:

SectionWeightObjectives
Nonprofit Cloud Setup22%- Feature Enablement
  • 1. Enable Nonprofit Cloud features
  • 2. Assign permission sets and licenses
- Program and Case Management
  • 1. Set up case management functionality
  • 2. Configure program management
- Stakeholder Management
  • 1. Configure address management
  • 2. Manage relationship objects
  • 3. Configure person accounts
Analytics and Reporting15%- Reporting and Dashboards
  • 1. Build nonprofit-specific reports
  • 2. Configure dashboards for stakeholders
- Data Insights
  • 1. Track nonprofit impact measurements
  • 2. Analyze fundraising and program metrics
Nonprofit Implementation Strategy11%- Nonprofit Business Processes
  • 1. Explain common nonprofit organization requirements
  • 2. Identify nonprofit implementation strategies
  • 3. Understand business value mapping
- Implementation Project Management
  • 1. Align implementation goals with customer outcomes
  • 2. Manage project lifecycle activities
Integration and Data Management20%- System Integration
  • 1. Integrate external nonprofit systems
  • 2. Recommend API and middleware solutions
- Data Management
  • 1. Apply data governance strategies
  • 2. Import and cleanse nonprofit data
  • 3. Manage duplicate records
Solution Design32%- Nonprofit Cloud Architecture
  • 1. Evaluate Salesforce Nonprofit Cloud solutions
  • 2. Recommend Salesforce Platform capabilities
  • 3. Assess third-party application options
- Business Process Alignment
  • 1. Map customer requirements to data models
  • 2. Align nonprofit workflows with platform features
- Industries Common Features
  • 1. Configure Data Processing Engine
  • 2. Recommend OmniStudio usage
  • 3. Use Action Plans and Dynamic Assessments

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A Fundraising Operations Manager is entering checks into Nonprofit Cloud by using Gift Batches. Some of the checks are payments on recurring gifts. When the Fundraising Operations Manager attempts to match the checks with the donor's current Gift Commitment in the Gift Entry window, no matching records appear.
Which Fundraising setting should be configured to resolve the issue?

A) Select a Donor Matching Method value.
B) Increase the Installment Extension Day Count setting.
C) Change the Recency score thresholds.


2. A case manager wants to assign a group of services to a client. What should the consultant ensure is configured prior to the case manager using the Case Plan Wizard?

A) A Program with Action Item Templates
B) A Program with Goals
C) A Program with Goals and Action Item Templates
D) A new Case Plan


3. A consultant is working on a data migration to NPSP that includes tens of millions of records across many objects. The migration needs to take place over a weekend to minimize system downtime. What should the consultant recommend?

A) NPSP Data Import
B) Data Import Wizard
C) SOAP API
D) Bulk API


4. A nonprofit needs to send automated renewal emails on a 30/60/90/180-day cadence. Each email template needs to be different based on the members' website visits. Which solution should a consultant recommend?

A) Engagement Plans
B) Apex
C) Account Engagement
D) Flow


5. A nonprofit wants to record the most recent Opportunity close date on Contact records. The nonprofit expects the field on the Contact to be overwritten every time a new Opportunity meets the criteria. Which feature should the consultant use to meet this requirement?

A) Roll-up summary field
B) Customizable rollups
C) AppExchange app
D) Formula field


Solutions:

Question # 1
Answer: B
Question # 2
Answer: C
Question # 3
Answer: D
Question # 4
Answer: C
Question # 5
Answer: B

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