• Connection server
• View Composer
• Replication server
• Security server

-Describe the Horizon View agent
-Differentiate Horizon View client access options

Tools:
-Horizon View Administration Guide
-Horizon View Installation Guide
-VMware Horizon Reference Architecture
-Horizon View Administrator

Knowledge:
-Explain Horizon View Composer database and connectivity
-Describe View Composer service and dependencies
-Navigate the Horizon View Composer installation wizard
-Determine when to install Horizon View Composer in stand-alone mode

Tools:
-Horizon View Installation Guide
-Horizon View Security Guide
-Horizon View Administration Guide
-Horizon View Architecture Planning Guide
-Horizon View Administrator

Knowledge:
-Determine required firewall rules
-Install Horizon View Connection servers
-Differentiate between standard and replica servers

Tools:
-Horizon View Installation Guide
-Horizon View Security Guide
-Horizon View Administration Guide
-Horizon View Administrator

Knowledge:
-Determine required firewall rules
-Configure Horizon View security server pairing
-Navigate the View Connection server installation wizard

Tools:
-Horizon View Installation Guide
-Horizon View Security Guide
-Horizon View Administration Guide
-Horizon View Administrator

Knowledge:
-Explain characteristics of required Active Directory domain accounts, groups, and permissions
-Identify and describe the Group Policy Object template files
-Describe Organizational Units for machine accounts
-Verify trust relationships
-Describe DHCP requirements for Horizon View desktops

Tools:
-Horizon View Installation Guide
-Horizon View Security Guide
-Horizon View Administration Guide
-Setting Up Desktop and Application Pools in Horizon
-Horizon View Administrator

Knowledge:
-Describe software requirements for vRealize Operations Manager for Horizon View
-Create an instance of the vRealize Operations Manager for Horizon View adapter
-Install and configure a Horizon Broker agent
-Reference View dashboards and reports

Tools:
-VMware vRealize Operations for Horizon Administrator Guide
-VMware vRealize Operations for Horizon Installation
-VMware vRealize Operations for Horizon Security
-Maximizing the Use of VMware vRealize Operations for Horizon
-Horizon View Administrator

Knowledge:
-Describe default port settings for View Composer
-Determine domain accounts used for QuickPrep
-Determine the vCenter™ Server host system
-Identify necessary account domain permissions and domain trust relationships
-Enable View Composer from View Administrator and add domain account(s)

Tools:
-Horizon View Installation Guide
-Horizon View Administration Guide
-Horizon View Architecture Planning Guide
-Horizon View Administrator

Knowledge:
-Explain the purpose of and configure the Events database
-Enable Horizon View Storage Accelerator
-Configure and modify Horizon View global settings
-Modify Horizon View security server settings
-Describe virtual printing services and architecture
-Enable disk space reclamation
-Configure the following:

• SSL
• Syslog server
• External URL settings
• Default roles
• Custom roles
• Required permissions
• Display protocol settings
• Location aware printing
• Profile store for Persona management
• Virtual profile group policies

Tools:
-Horizon View Installation Guide
-Horizon View Administration Guide
-Horizon View Architecture Planning Guide
-Horizon View Administrator
-Horizon View ADM files
-sviconfig.exe

Knowledge:
-Configure HTML access
-Describe protocol requirements
-Locate ADM template files
-Explain GPO settings
-Configure flash quality and throttling
-Configure 3D rendering capabilities

Tools:
-Horizon View Administration Guide
-Horizon View Architecture Planning Guide
-Horizon View Administrator
-Horizon View ADM files

Knowledge:
-Import certificates
-Enable certificate-based authentication
-Identify authentication requirements for RSA, Smart Cards, and RADIUS
-Configure SAML authenticator
-Create Horizon View access groups for delegated administration and roles
-Create and assign delegated administrative roles
-Configure clipboard redirection

Tools:
-Horizon View Installation Guide
-Horizon View Security Guide
-Horizon View Administration Guide
-Horizon View Administrator

Knowledge:
-Create VMware ThinApp applications
-Create file shares
-Assign permissions to the file shares
-Verify MSI streaming settings in the package.ini files
-Determine necessary VMware ThinApp package components to put on the share
-Assign VMware ThinApp applications to pools

Tools:
-Horizon View Installation Guide
-Horizon View Administration Guide
-VMware ThinApp User’s Guide
-VMware ThinApp Reference Architecture Guide
-Horizon View Administrator

Knowledge:
-Enable and configure a multi-site/pod deployment
-Configure global/user entitlements
-Configure home sites

Tools:
-Administering Horizon View Cloud Pod Architecture
-Horizon View Administrator

Knowledge:
-Identify floating vs. dedicated assignments
-Identify and configure the following:

• Optional disk settings
• Pool settings
• 3D renderer
• Provisioning settings
• Base image and snapshots
• vCenter Server resource settings
• Advanced storage settings
• Guest customization settings (e.g., QuickPrep, Sysprep)

Tools:
-Horizon View Administration Guide
-Setting Up Desktop and Application Pools in Horizon
-Horizon View Administrator

Knowledge:
-Identify floating vs. dedicated assignments
-Identify and configure the following:

• Pool settings
• 3D renderer
• Provisioning settings
• Templates
• vCenter Server resource settings
• Advanced storage settings
• Guest customization settings

Tools:
-Horizon View Administration Guide
-Setting Up Desktop and Application Pools in Horizon
-Horizon View Administrator

Knowledge:
-Determine and configure pool settings
-Describe and configure desktop sources
-Given a scenario, manually configure pool resources

Tools:
-Horizon View Administration Guide
-Setting Up Desktop and Application Pools in Horizon
-Horizon View Administrator

Knowledge:
-Perform OS optimizations
-Perform installation of View Agent and VMware Tools
-Configure virtual machine hardware
-Create and manage snapshots
-Create customization specifications

Tools:
-Horizon View Administration Guide
-Horizon View Installation Guide
-Windows XP Deployment Guide
-VMware Horizon with View Optimization Guide for Windows 7 and Windows 8
-Horizon View Administrator

Knowledge:
-Configure Remote Desktop Services (RDS) farms
-Configure RDS desktop settings
-Given a scenario, configure and edit application pool settings

Tools:
-Setting Up Desktop and Application Pools in Horizon
-Horizon View Administration Guide
-Horizon View Administrator

Knowledge:
-Troubleshoot problems with Quickprep/Sysprep
-Determine appropriate stems needed to remedy template issues
-Given a scenario, remedy end user access issues

Tools:
-Horizon View Administration Guide
-Horizon View Installation Guide
-Windows XP Deployment Guide
-VMware Horizon with View Optimization Guide for Windows 7 and Windows 8
-Horizon View Administrator

Knowledge:
-Troubleshoot issues with user accounts
-Remedy entitlement issues
-Given a scenario identify and remedy permission issues

Tools:
-Horizon View Administration Guide
-Horizon View Installation Guide
-VMware Horizon with View Optimization Guide for Windows 7 and Windows 8
-Horizon View Administrator

Knowledge:
-Troubleshoot Horizon View client connectivity issues
-Troubleshoot Horizon View client protocol connectivity issues
-Troubleshoot desktop connectivity issues
-Generate and analyze log bundles

Tools:
-Horizon View Administration Guide
-Horizon View Installation Guide
-Horizon View Administrator

Knowledge:
-Monitor PCoIP session statistics
-Troubleshoot network packet loss and performance issues
-Optimize visual settings

Tools:
-Horizon View Administration Guide
-Horizon View Architecture Planning Guide
-PCoIP Network Optimization Guide
-Horizon View Administrator
-Horizon View ADM files

Knowledge:
-Identify firewall requirements for VMware Mirage
-Install VMware Mirage Management server and console
-Install VMware Mirage Web Manager
-Install VMware Mirage server
-Install VMware Mirage Gateway server
-Install and configure file portal
-Configure the following:
Branch Reflector
Role-based delegations
Driver library and profiles
SSL
User State Migration Tool (USMT)
Storage volumes

Tools:
-VMware Mirage Administration Guide
-VMware Mirage Installation Guide
-VMware Mirage Web Manager Guide
-Image Management for View Desktops using VMware Mirage
-VMware Mirage Management console

Knowledge:
-Capture and update the App and Base layers
-Assign Base and App layers
-Given a scenario, determine the appropriate layer configuration to meet the customer requirements

Tools:
-VMware Mirage Administration Guide
-VMware Mirage Management console

Knowledge:
-Create and manage upload policies
-Restore snapshots
-Create, manage, and archive collections
-Install the Mirage Client
-Migrate and centralize endpoints

Tools:
-VMware Mirage Administration Guide
-VMware Mirage Management console

Knowledge:
-Describe minimum hardware and software requirements
-Determine firewall requirements
-Understand forward and reverse DNS requirements for VMware Workspace virtual appliances
-Create IP pools
-Deploy OVA/OVF files
-Configure initial installation (console, web)
-Setup external database
-Setup high availability

Tools:
-VMware Workspace Portal Reviewer’s Guide
-Installing and Configuring VMware Workspace Portal
-VMware Workspace Portal Administrator’s Guide
-vSphere Virtual Machine Administration Guide
-VMware Workspace Admin Console

Knowledge:
-Configure the following:

• High availability
• SSL certificates
• NTP
• Users and groups
• Web links and SaaS application authentication
• VMware ThinApp access and delivery
• Approvals

Tools:
-Installing and Configuring VMware Workspace Portal
-VMware Workspace Portal Administrator’s Guide
-VMware Workspace Portal End User Guide
-VMware Workspace Admin Console

Knowledge:
-Define and promote administrators
-Package VMware ThinApp applications
-Entitle and deploy applications
-Enable Horizon View desktop access through VMware Workspace Portal
-Configure reporting for usage and entitlement
-Deploy and update VMware Workspace Portal clients

Tools:
-Installing and Configuring VMware Workspace Portal
-VMware Workspace Portal Administrator’s Guide
-Setting Up Resources in VMware Workspace Portal
-VMware Workspace Portal End User Guide
-VMware Workspace Admin Console