Cisco 642-427 Exam : Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0)

  • Exam Code: 642-427
  • Exam Name: Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0)
  • Updated: Sep 04, 2025
  • Q & A: 301 Questions and Answers

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Cisco Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) Sample Questions:

1. Your Cisco Unified CallManager 5.0 cluster has just started to use a third-party LDAP service. Users complain that they are unable to make changes to their passwords in their Cisco Unified CallManager user web pages. How should you resolve this problem?

A) Have the users make changes to their passwords in the LDAP database.
B) Change the passwords on the IP phone screen using the TUI.
C) Configure automatic synchronization of the LDAP database.
D) Restart the phones that are having problems to reinitialize the LDAP database.


2. You have configured an ISR at a branch office to register as an Enhanced IOS media resource providing transcoding services. The transcoder has not been placed into a media resource group. Which statement best describes which devices will be able to utilize this transcoder?

A) No devices will be able to utilize the transcoder until it is placed in a media resource group.
B) Only devices configured to use G.729 will be able to utilize the transcoder.
C) Only devices that have not been assigned an MRGL will be able to utilize the transcoder.
D) Only devices at the branch office will be able to utilize the transcoder.
E) All devices will be able to utilize the transcoder.


3. What is the maximum number of characters that you can use in Service Advertisement Framework (SAF) forwarder name?

A) 10
B) 40
C) 20
D) 30
E) 50
F) 60


4. How does LLQ ensure that voice traffic is always expedited?

A) LLQ uses CBWFQ to prioritize voice traffic and dequeue the voice packets so that they can be handled first.
B) LLQ adds a strict priority class to CBWQF. The class allows delay-sensitive data such as voice to be dequeued and sent first.
C) The strict priority queue has a higher weight than the queues in CBWFQ. This weight allows the delay sensitive data such as voice to be dequeued and sent first.
D) The LLQ strict priority queue allows delay-sensitive data such as voice to be dequeued and sent first (before packets in order queue are dequeued), giving delay sensitive data preferential treatment over other traffic.


5. Refer to the exhibit.

The exhibit shows the output of debug isdn q931. An inbound PSTN call was received by an MGCP gateway that is registered with a Cisco Unified Communications Manager. The call failed to ring extension 3001. If the phone at extension 3001 is registered and reachable through the gateway inbound CSS, which two actions can resolve this issue? (Choose two.)

A) Configure the digit strip 4 on the MGCP gateway configuration in Cisco Unified Communications Manager under Incoming Called Party Settings.
B) Configure a translation pattern in Cisco Unified Communications Manager that can be accessed by the gateway CSS to truncate the called number to four digits.
C) Change the significant digits for inbound calls to 4 in the gateway configuration in Cisco Unified Communications Manager.
D) Configure the Cisco IOS command num-exp 2288223001 3001 on the gateway.
E) Configure a called-party transformation CSS on the gateway in Cisco Unified Communications Manager that includes a pattern that transforms the number from ten digits to four digits.
F) Configure a voice translation profile in the MGCP Cisco IOS gateway with a voice translation rule that truncates the number from ten digits to four digits.


Solutions:

Question # 1
Answer: A
Question # 2
Answer: E
Question # 3
Answer: E
Question # 4
Answer: D
Question # 5
Answer: B,C

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