Microsoft 74-338 Exam : Lync 2013 Depth Support Engineer Exam

  • Exam Code: 74-338
  • Exam Name: Lync 2013 Depth Support Engineer Exam
  • Updated: Jul 21, 2026
  • Q & A: 114 Questions and Answers

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Microsoft 74-338 Exam Syllabus Topics:

SectionWeightObjectives
Troubleshoot Infrastructure and Core Components25%- Certificates, DNS, and authentication
- Central Logging Service and monitoring tools
- Topology and configuration issues
- Front End, Back End, and Edge Server problems
Troubleshoot Enterprise Voice30%- Call Admission Control (CAC) and QoS
- Call routing and dial plans
- Media quality and codec issues
- Mediation Server and gateway connectivity
- Response Group and Call Park service
Troubleshoot IM and Presence20%- Presence status inconsistencies
- Sign-in and registration failures
- IM delivery and federation issues
- Persistent Chat problems
Troubleshoot Conferencing and Collaboration25%- Dial-in conferencing access
- Application sharing and Office Web Apps integration
- Meeting join and connectivity
- Audio/video quality and media flow

Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You are a member of the CsAdministrator group that supports the Microsoft Lync datacenter for the Contoso company. The datacenter consists of one pool that is running Lync 2013. Contoso has a second Active Directory Domain Services (AD DS) site with a domain controller. The Lync server pool fails. You need to recover the Central Management Store (CMS) and users. Which three actions should you perform? (Each correct answer presents part of the solution. Choose three.)

A) Run the Invoke-CsPoolFailover cmdlet.
B) Create a Backup pool.
C) Run the Install-CsDatabase and Move-CsManagementServer cmdlets.
D) Run the Move-CsDatabase and Set-CsManagementServer cmdlets.
E) Run the New-CsRegistrarConfiguration cmdlet.


2. DRAG DROP You support a Microsoft
Lync Server 2013 environment that includes the following:
-Enterprise Edition pool with two Front End Servers named Lync2013FEl and Lync2013FE2
-One Back End Server named Lync2013BE
-One Edge Server installed into a perimeter network named Lync2013Edge
Currently traffic between LAN networks and the perimeter network is blocked.
You discover that configuration changes are not replicated to the Edge Server.
You run the Get-CsManagementStoreReplicationStatus cmdlet. You discover that
on the Edge Server, UpToDate is shown as false.
You need to replicate the latest configuration changes to the Edge Server and bring
it up to date. Which three actions should you perform in sequence? (To answer,
move the appropriate three actions from the list of actions to the answer area and
arrange them in the correct order.)


3. You support a customer whose network environment includes Microsoft Lync Server 2013 and Lync Phone Edition devices.
Quality of Service (QoS) configuration has been changed recently and users report voice quality issues when they use Lync Phone Edition devices. You need to configure QoS for voice traffic to match the default QoS configuration of the Lync Phone Edition devices. What should you do?

A) Set the VoiceDiffServTag value to 0.
B) Set the Voice 8021p value to 40.
C) Set the Voice 8021p value to 0.
D) Set the VoiceDiffServTag value to 40.


4. You support a Microsoft Lync Server 2013 Enterprise pool deployed in a high availability configuration for Back End Servers named Backend1 and Backend2. You execute the Get-CSDatabaseMirrorState cmdlet and discover the following errors. WARNING: Cannot connect to database server "BackEnd2.contoso.com".Message: A network- related or instance-specific error occurred whileestablishing a connection to SQL Server. The server was not found or was notaccessible. Verify that the instance name is correct and that SQL Server isconfigured to allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server)DatabaseName : rtcabStateOnPrimary : PrincipalStateOnMirror : StatusUnavailableMirroringStatusOnPrimary :synchronizedMirroringStatusOnMirror :DatabaseName : rtcxdsStateOnPrimary : PrincipalStateOnMirror : StatusUnavailableMirroringStatusOnPrimary :synchronizedMirroringStatusOnMirror You need to resolve the connectivity issue and bring up the mirror databases to the synchronized state between the Back End Servers. What should you do?

A) From the Front End Server, create the inbound rule on the firewall.
B) Run the Test-CsDatabase cmdlet.
C) From the mirror Back End Server, create the inbound rule on the firewall.
D) Run the Invoke-CsPoolFailOver cmdlet.


5. You support a customer whose Microsoft Lync Server 2013 Enterprise environment that is configured with Enterprise Voice and Dial-in Conferencing. You remove the server that is hosting the File Store by using the Lync Topology Builder.
You add and define a new file server and publish the topology. Conference attendees report that they no longer hear their names played when they join or leave a conference. You need to ensure that conference attendees hear their names played when they join or leave a conference. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Restart the Conferencing Attendant application.
B) Run the Test-CsDialInConferencing cmdlet.
C) Restart the Conferencing Announcement application.
D) Run the Set-CsDialinConferencingConfiguration cmdlet.


Solutions:

Question # 1
Answer: A,B,C
Question # 2
Answer: Only visible for members
Question # 3
Answer: D
Question # 4
Answer: C
Question # 5
Answer: A,C

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