Nortel 920-471 Exam : Nortel Converged Office CS 1000 Rls.5.x Config and Networking

  • Exam Code: 920-471
  • Exam Name: Nortel Converged Office CS 1000 Rls.5.x Config and Networking
  • Updated: Sep 06, 2026
  • Q & A: 62 Questions and Answers

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Nortel 920-471 Exam Syllabus Topics:

SectionObjectives
Topic 1: System Installation and Initial Configuration- Installation procedures
  • 1. Database initialization
  • 2. Basic system verification
  • 3. Software installation and upgrades
  • 4. Initial system setup
Topic 2: CS 1000 Rls.5.x System Architecture- Platform components and architecture
  • 1. Call Server fundamentals
  • 2. Media Gateway concepts
  • 3. Linux-based system components
  • 4. Signaling Server architecture
Topic 3: System Administration and Maintenance- Administration
  • 1. System monitoring
  • 2. User and device management
  • 3. Backup and restore procedures
  • 4. Log management
Topic 4: Voice Services Configuration- Telephony services
  • 1. Terminal and telephone configuration
  • 2. Numbering plans
  • 3. Trunks and routes
  • 4. Call processing features
Topic 5: Troubleshooting- Problem diagnosis
  • 1. Network connectivity issues
  • 2. Diagnostic utilities and commands
  • 3. Configuration troubleshooting
  • 4. Voice service troubleshooting
Topic 6: Networking Configuration- IP networking
  • 1. IP addressing and routing
  • 2. Quality of Service fundamentals
  • 3. LAN and VLAN configuration
  • 4. Network connectivity verification

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