Apple 9L0-403 Exam : Mac OS X Support Essentials 10.6

  • Exam Code: 9L0-403
  • Exam Name: Mac OS X Support Essentials 10.6
  • Updated: Sep 14, 2026
  • Q & A: 105 Questions and Answers

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Apple 9L0-403 Exam Syllabus Topics:

SectionObjectives
Installation and Setup- macOS installation and upgrade process
- Initial system configuration and setup assistant
- System requirements and compatibility
User Accounts and Security- User account types and permissions
- Password management and FileVault concepts
- Security settings and access control
File Systems and Storage- File system structure (HFS+ in 10.6 era)
- File permissions and sharing
- Disk Utility and storage management
Peripherals and Printing- Printer setup and management
- Peripheral device configuration
Applications and Processes- Application installation and removal
- Process management and Activity Monitor
- System performance troubleshooting
Network Configuration- Wi-Fi and Ethernet troubleshooting
- Network setup and configuration
- TCP/IP and basic networking concepts
System Troubleshooting and Maintenance- Software updates and maintenance tasks
- Startup issues and recovery modes
- System logs and diagnostics

Apple Mac OS X Support Essentials 10.6 Sample Questions:

Question #1

Web pages will not load on a Mac OS X v10.6 computer. Which three troubleshooting steps can help you identify the cause? Choose three - partial credit possible.

  • A. Verify the presence of DNS servers on the network using Network Utilitys DNS Scan command.
  • B. Test direct IP connectivity using Network Utilitys Ping command.
  • C. Confirm network connectivity using Internet Connect.
  • D. Confirm network connectivity using Network Diagnostics.
  • E. Confirm network activity using the Activity Report in Network Monitor.
  • F. Verify network settings in Network preferences.
Reveal Solution  Discussion  0

Correct Answer: B,D,F  🗳️

Question #2

Which three issues can occur when multiple users are logged via fast user switching?
Choose three.

  • A. Changes to documents that are open in multiple users account may not be able to be saved by some of the users.
  • B. Some applications may fail to open for one user if they are already open in another user's account.
  • C. Display resolution preferences may conflict, and cause resolution not to change appropriately when new users log in.
  • D. iTunes librairies cannot be shared between users who are logged at the same time.
  • E. Peripherals in use by one user's application may be inaccessible to other users.
  • F. Some applications may run out of memory due to the number of processes running.
  • G. Access to some services may be granted inappropriately to users who log in after certificates have been validated.
Reveal Solution  Discussion  0

Correct Answer: A,B,E  🗳️

Question #3

Which process will let you start up a computer in target disk mode?

  • A. Hold down the S key on the keyboard while the computer starts up, then type the command reboot -target.
  • B. Hold down the Option key on the keyboard while the computer starts up, until a dialog appears, then select Target Disk Mode from the dialog.
  • C. Start up the computer from the Mac OS X Install DVD, then choose Target Disk Mode from the Utilities menu.
  • D. Hold down the T key on the keyboard while the computer starts up, until a FireWire icon appears on the screen.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #4

Review the screenshot of an alert dialog, and then answer the question below.

You are using a forecasting application, Crystal Ball, on a Mac OS X v10.6 computer, when you see the alert dialog above. What will happen if you click Reset and relaunch?

  • A. The applications preferences file is unchanged, the application is relaunched, and a new preferences file is saved in a new location.
  • B. The applications preferences file is deleted, the application is relaunched, and a new preferences file is created.
  • C. The applications preferences file is renamed, the application is relaunched, and a new preferences file is created.
  • D. The applications preferences file is deleted, the application is relaunched with reduced privileges, and a new preferences file is created.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #5

Which procedure can help you identify an application that will run with Rosetta?

  • A. Click the application icon, then choose Get Info from the Finder's File menu; if the Kind field says, "Application (PowerPC)", the application will run with Rosetta.
  • B. From the command line, run ls in the directory where the application resides; if the application type is X11, the application will run with Rosetta.
  • C. Click the application icon, then choose Get Info from the Finder's File menu; if the Application Environment field says, "Rosetta", the application will run with Rosetta.
  • D. Control-click the application icon, and choose Display Environment; if the Finder displays the Rosetta icon, the application will run with Rosetta.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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