Apple 9L0-415 Exam : OS X Support Essentials 10.9

  • Exam Code: 9L0-415
  • Exam Name: OS X Support Essentials 10.9
  • Updated: Jun 16, 2026
  • Q & A: 218 Questions and Answers

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Apple OS X Support Essentials 10.9 Sample Questions:

1. When a user opens an application, in what order does OS X Mountain Lion search the three Library folders in the local file system for resources that the application needs to access, such as fonts?

A) 1. ~/Library/
2./System/Library/
3./Library/
B) 1. /Library/
2.~/Library/
3./System/Library/
C) 1. ~/Library/
2./Library/
3./System/Library/
D) 1. /Library/
2./System/Library/
3.~/Library/


2. You have a user account on an OS X Mountain Lion computer that has multiple user accounts. How can you interact with another user's Dropbox folder that has default permissions?

A) You can see its contents and you can add files to it.
B) You can see its contents, but you cannot add files to it.
C) You cannot see its contents, but you can add files to it.
D) You can neither see its contents nor add files to it.


3. The Finder populates the Network folder using information provided by the dynamic network services discovery protocols. Computers providing services appear as resources inside the Network folder, and service discovery zones or workgroups appear as folders. Any currently connected servers also appear in the Network folder.

A) How can you identify if a Mac requires a firmware update?
B) How can you limit the use of Location Services?
C) How are items inside the Finder's Network folder populated?
D) Which items fall under the file quarantine system?


4. Review the screenshot, and then answer the question below.

You connect an HFS+-formatted FireWire hard disk to a Mac, and configure it as shown in the screenshot. What will happen the next time a standard user attempts to mount the hard disk?

A) The disk will mount, and the user will be able to read, modify, and delete any file on the disk.
B) The disk will mount, and the user will be able to read any file on the disk; the user will be required to enter an administrator password to modify or delete files on the disk.
C) The user will be required to enter an administrator password to mount the disk; once the disk is mounted, the user will be able to read any file on the disk, but will be required to reenter an administrator password to modify or delete files.
D) The user will be required to enter an administrator password to mount the disk; once the disk is mounted, the user will be able to read, modify, and delete any file on the disk.


5. In OS X Mountain Lion, Safe Boot ________.

A) increases data security by modifying Sharing settings, so only essential protocols are enabled at startup
B) prevents users from accessing sensitive system files by loading Simple Finder instead of Finder at startup
C) increases data security by assigning all standard users Read-only privileges to mounted local volumes
D) facilitates troubleshooting by preventing loading of third-party components in the operating system at startup


Solutions:

Question # 1
Answer: C
Question # 2
Answer: C
Question # 3
Answer: C
Question # 4
Answer: A
Question # 5
Answer: D

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