SAP C-C4H520-02 Exam : SAP Certified Application Associate - SAP Field Service Management 2005

  • Exam Code: C-C4H520-02
  • Exam Name: SAP Certified Application Associate - SAP Field Service Management 2005
  • Updated: Jun 07, 2026
  • Q & A: 82 Questions and Answers

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About SAP C-C4H520-02 Exam Questions

C-C4H520-02 Exam Certification Details:

Duration:180 mins
Exam:80 questions
Cut Score:61%
Languages:English
Level:Associate
Sample Questions: SAP C-C4H520-02 Exam Sample Question

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SAP C-C4H520-02 Certification Exam Topics:

Topic AreasTopic Details, Courses, Books
Workforce management > 12%

Outline the features of Workforce Managment and know how to create and assign a service call.

Administration: Permissions and Configurations 8% - 12%

Know the basic features of administartion modules and where to access company settings, business rules and permission settings.

Smartforms > 12%

Explain the features of Smartforms module and locate /create templates.

Integrations < 8%

Explain the basic concepts of integration between SAP Fiend Service Management and other products and end to end process flow

Analytics and Reports 8% - 12%

Explain where to find analytic reports on SAP FSM and how effectively use them for reporting purposes.

Customer Self Services via Core Now < 8%

Explain the entire end to end execution steps starting from consumer self-service to generate a service call and executing on it.

Business Rules < 8%

Know the advantages of using business rules and how to use them along with some use cases.

Master Data Management 8% - 12%

Explain all the components of Master Data Managment and know how the data model is used within SAP Fiend Service Management.

SAP Field Services Management and SAP Service Cloud < 8%

Describe how SAP Fiend Service Management fits into SAP Service Cloud and basic functionalities of SAP Field Service Management.

Crowd Workforce < 8%

Explain the basic concept of Crowd service and the benefits it brings into SAP Fiend Service Management.

Mobile SAP Field Service Management application > 12%

Explain the features of mobile Field Service Management application and know how to accept, execute and close a service call.

Reference: https://training.sap.com/certification/c_c4h520_02-sap-certified-application-associate---sap-field-service-management-2005-g/

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