IBM C9020-461 Exam : IBM Midrange Storage Technical Support V4

  • Exam Code: C9020-461
  • Exam Name: IBM Midrange Storage Technical Support V4
  • Updated: Jul 22, 2026
  • Q & A: 64 Questions and Answers

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IBM C9020-461 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: CAMSS Concepts9%- Data security and compliance
- Hybrid cloud storage considerations
- Cloud, Analytics, Mobile, Social, Security integration
Topic 2: Customer Environment and Plans28%- Understand business continuity and disaster recovery needs
- Determine capacity and performance planning
- Analyze customer storage requirements
- Evaluate existing infrastructure and workloads
Topic 3: Product Information44%- IBM FlashSystem family
- IBM XIV Storage System
- SAN Volume Controller (SVC)
- IBM Spectrum Storage software suite
- Copy services, virtualization, and data reduction technologies
- IBM Storwize family architecture and features
Topic 4: Resources and Tools19%- Configuration and sizing resources
- IBM documentation and support portals
- Troubleshooting methodologies
- Management and monitoring tools

IBM Midrange Storage Technical Support V4 Sample Questions:

1. A customer is looking for two new SAN Switches. A Business Partner suggested the Cisco MDS 9148 or IBM SAN48B-5.
Which key differencebetween these products should the storage specialist discuss with the customer?

A) Cisco MDS 9148 supports FICON attachement
B) IBM SAN48B-5 switches offer "ports on demand" scalability
C) IBM SAN48B-5 supports optional 16 Gbps SFP+ connections
D) Cisco MDS 9148 supports USB for microcode upgradability


2. A customer has been experiencing sporadic performance issues on its IBM Storwize
V7000 system. Analysis has shown that during peak workloads it is CPU constrained.
What can be done to alleviate the CPU contention?

A) Add IBM Spectrum Control
B) Implement Real-time Compression
C) Add a second I/O group
D) Perform a Capacity Magic study


3. A customer provides the information shown in the exhibit for the company's primary database environment. The customer believes that using Tier 0 (i.e. Flash or SSD) storage for database log volumes ("_log" volumes) will improve performance.

What is the minimum amount of Tier 0 storage needed to meet the customer requirement?

A) 124.0 GB
B) 204.0 GB
C) 620.4 GB
D) 238.0 GB


4. A customer stores security camera footage and currently has maximized the IBM Storwize V7000 Gen2 clustered system with 960 disk drives.
A customer is currently growing at 10% a year and needs more storage capacity. The customer would also like to keep the same feature and functions.
What should the technicalspecialistrecommendto improve the performance and add capacity to the current environment?

A) Add virtualized external storage
B) Add compression license and cards
C) Add IBM SAN Volume Controller with IBM Spectrum Virtualize software and additional storage
D) Upgrade to an IBM Storwize V7000 Unified and additional storage


5. From a performance perspective, which metric is the most important aspect of the storage system for streaming video?

A) IOPS
B) Throughput
C) Capacity
D) Latency


Solutions:

Question # 1
Answer: C
Question # 2
Answer: C
Question # 3
Answer: B
Question # 4
Answer: A
Question # 5
Answer: A

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