Who should take the Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02

This course is intended for implementers of PureConnect, or other technical positions in charge of implementing their Genesys Interaction Hu-

Reference: https://genbin.genesys.com/old/resources/training/certification/ExamStudyGuide-807-SIP8-v1.pdf

How to Prepare for Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02

Preparation Guide for Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02

Introduction

Genesys is an organisation with customer service and call centre technology for small and medium businesses. Genesys or Genesys Telecommunications Laboratories is a cloud and on-site company. The business has offices in Canada, Latin America, Europa, the Middle East, Africa, Asia and Australia and is located in Daly City, Californi- Established in 1990, Permira Funds and Technical Crossover Ventures recently acquired the Company in February 2012.

For organisations in more than 100 countries Genesys offers over 70 billion remarkable customer experience each year. Via Cloud and AI control, their technology connects every customer moment to marketing, delivery and service across every channel and enhances employee experienc- Genesys pioneered its Services expertise, improving customer faith and loyalty in every size company. Genesys is a leader in Services. This is allowed with Genesys Cloud, the all-in-one solution for rapid innovation and for scalability and versatility that is the world's leading public cloud platform.

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How much Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 Cost

The price of the Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 certification is $150 USD, for more information related to the Salesforce ADM-201 JPN Exam please visit Genesys Website.

Understanding technical and functional aspects of Interaction Center Certified Engineer (ICCE) Bootcamp

The following will be discussed in Genesys GEO-807 exam dumps:

• Gateways Overview
• Interaction Center Security Methods
• WireShark Analyzer
• License Management and Allocation
• Understanding Lines and Groups
• Configuring IC Switchover Process
• IC System Manager
• DID/DNIS Routing
• Running Setup Assistant
• Dial Plan
• IC Survey File
• Log Retrieval Assistant
• New License Generation
• SIP Station Configuration
• SIP Proxy
• DHCP
• Using Interactive Update Client
• Codecs
• TroubleShooting
• Interaction Center Platform Overview
• DNS Server
• Site Information
• Configure SIP addresses
• Configure Interaction Media Server
• Configure Regionalization
• Log Viewer
• Configure Line Groups
• IC Licensing Overview
• Interaction Center Architecture
• Installing IC and Interaction Media Server
• Licensing Users and Stations
• SIP Line Configuration
• Database Server
• Post Installation Configuration
• Interaction Subsystems
• Reporting Tables
• Directory Server
• Interactive Update Provider Overview

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