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HP HP2-B85 Exam Syllabus Topics:

HP Imaging and Printing Sales Fundamentals Sample Questions:

Question 1

Which target group customer is addressed by HP Color Access Control?

A. large enterprises that manage their sophisticated printer infrastructures with HP Web Jetadmin
B. large enterprises focused on maximum print speed
C. semi-professional users who want to vary color settings to receive high quality images
D. small and medium businesses who want to restrict color printing on the user or application level

Question 2

What is the best way to do a realistic performance comparison of two competitive printers?

A. giving each vendor the same document to print offsite
B. warming up the printers prior to testing
C. performing side-by-side comparisons of data sheets
D. testing both printers in the customer's working environment

Question 3

What is the primary reason you make more profit by attaching accessories to HP printer and MFP sales?

A. Attaching accessories increases transaction time with a customer and increases opportunity to cross-sell.
B. The accessories can be ordered from the web, so you do not have to spend time on it.
C. The margin on accessories is often much larger than on the core product.
D. When customers use accessories, they use the product more which results in their buying more supplies.

Question 4

Which statement is true about the challenges that business customers face?

A. Customers should outsource their marketing work and focus on IT.
B. Customers need to spend time building their IT platform before they focus on their core business.
C. Customers must balance administration, customers, expertise, and sales.
D. Customers need to give first priority to their IT and then to their business.

Question 5

What are the advantages that resellers get by selling HP devices? (Select two.)

A. access to a large installed base of existing customers
B. lowest hardware prices in the industry
C. brand recognition that opens doors for more sales
D. just-in-time shipping of products
E. free toner with every sold printer

Solutions: