Recommended: Experience with Avaya Aura Communication Manager and basic call center operations or Avaya ACIS/ACSS-level knowledge Rules change occasionally, so verify the current requirements on the official Avaya exam page before you schedule.

All three versions in a single purchase: 65 practice questions for the Avaya Aura® Call Center Elite & Elite Multichannel Solution Design exam as a printable, expert-prepared PDF — ideal if you learn best by annotating paper; a Desktop Test Engine for Windows that simulates the real exam with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. Use whichever version fits each moment, or all of them together. You also get a free demo, 365 days of free updates, a 50% renewal discount after the first year, and unlimited computer installations.

The 33820X exam is a Avaya certification exam validating the knowledge in the Avaya Aura® Call Center Elite & Elite Multichannel Solution Design syllabus shown above. It belongs to these credential paths: Avaya Certified Implementation Specialist (ACIS), Avaya Certified Solution Specialist (ACSS), Avaya Aura Core Components. Beyond theoretical knowledge, employers want demonstrated skills — and this credential provides that evidence in 2026's competitive market. DumpsActual helps you prepare with 65 practice questions in PDF, Desktop Test Engine, and Online Test Engine formats.

Pearson VUE proctored exam (online or authorized test center) Registration for the Avaya Aura® Call Center Elite & Elite Multichannel Solution Design exam runs through these official channels:

Your DumpsActual practice questions arrive by email within 1 minute of purchase, so preparation can begin the day you book.

The Avaya Aura® Call Center Elite & Elite Multichannel Solution Design exam contains 60-75 to be completed within 90-120. That leaves limited time per question, so rehearsing under the same clock with the DumpsActual Desktop Test Engine is time well spent.

The official Avaya Aura® Call Center Elite & Elite Multichannel Solution Design outline defines 6 domains. The top three are Solution Design Considerations, Reporting and Administration, and Integration and Connectivity. See the full list in the topics section above — DumpsActual's 65 practice questions span every domain.

DumpsActual issues a full refund if you take the Avaya Aura® Call Center Elite & Elite Multichannel Solution Design exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. To claim, submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam — processing takes up to 7 days. Alternatively, exchange for two free exam products of equal value while keeping your original product's update service. Delivery is by email within 1 minute; contact support if nothing arrives within 2 hours.

The Avaya Aura® Call Center Elite & Elite Multichannel Solution Design exam requires Not publicly disclosed (typically ~65-75%) to pass, and registration costs Varies (~US$150-300 depending on region). A retake costs the same fee again — one more reason to gauge your readiness with the DumpsActual practice engines before exam day.

Avaya recommends the following training for the Avaya Aura® Call Center Elite & Elite Multichannel Solution Design exam:

Complement the official training with the 65 practice questions from DumpsActual — they show you whether the knowledge holds up under exam-style questioning.