LIoyd works as a counter supervisor in the local branch of a national bank. LIoyd is responsible for ensuring that the back's cash machine has sufficient money.
The money for the cash machine has to be from the back's cash processing center, which supplies new and good quality banknotes. The cash machines can be topped-up with cash from the tills, but the poorer quality banknotes often cause the cash machine to jam.
LIoyd has the check the machine's cash levels and place an order for new notes by 3pm for delivery the following working day.
Which is the BEST performance measure for the task Maintain cash machine level's?

• A. No cash machine outages are experienced due to insufficient cash or poor quality notes.
• B. No orders to the cash processing center should be for cash to be used by the back tills.
• C. 100% of cash machine notes must be new notes.
• D. 100% of cash orders must be delivery by 3pm the same day.

Furlow and Hall is an interior decorating business. Specializing in high-quality handmade soft furnishings and a bestspoke design service. The business uses a small number of highly skilled craftspeople to make its products using traditional techniques.
Mrs Tieback, who sews the curtains for Furlow and Hall, is retiring later this year. Her local council has discovered that she has a workshop at her home and has informed her she is liable for business rates. This will lead to increased costs and so it is no longer economically viable for her to continue working.
Where wouldMrs Tieback be shown on an organisational model of Furlow and Hall?
A)

B)

C)

D)

• A. Exhibit B
• B. Exhibit C
• C. Exhibit D
• D. Exhibit A

ACOMP buys in and then re-bands electronic products for various markets, including selling on to the selling on to other wholesales. It finds that business processes need to be adapted to new circumstances in multiple markets very quickly. Recently, ACOMP has investigated what might help it adjust its internal processes more quickly.
Which of the following would be MOST useful in helping ACOMP achieve this quick adjustment?

• A. Harmon's organizational model.
• B. The POPIT model.
• C. Value chain analysis.
• D. Standardised process modeling notation.

When ordering goods from an online shop, a customer is given a choice of delivery methods. If the customer lives within certain qualifying locations, they can select same day delivery for an extra cost.
Request of location the customer can choose to have their order delivered to their home for a change of €2 select a weekend delivery to their home for €6, or choose to have their order delivered to a local store to collect, which is free.
Purchase of large products are dealt with by a separate delivery service, so customer are contacted once their order has been placed to arrange special delivery.
What are the input for the task select delivery type?

• A. The products the customer has bought and the customer's location
• B. The customer's preferred delivery day and the customer's location
• C. The customer's location and the customer's preferred delivery day
• D. The products the customer has bought and the location of the local store

Thomas is the secretary to the managementboard of a large oil company.He is preparing the papers and chasing up the actions from the last board meeting.Board meetings take place quarterly and always include the collation of monthly sales performance figures, an overview of operating costs and a review of market conditions.
As Thomas is pulling the sales figures together, he receives a phone call from the finance director who tells him that recent government changes to the export tax rate will mean that operating costs will need to be amended before they are presented to the board Which type(s) of business event is/are NOT present in this scenario?

• A. Internal and external
• B. External
• C. Time-based.
• D. Internal