ISQI ISTQB Certified Tester-Foundation Level - Usability Testing : CTFL-UT Exam

  • Exam Code: CTFL-UT
  • Exam Name: ISTQB Certified Tester-Foundation Level - Usability Testing
  • Updated: Sep 12, 2026
  • Q & A: 40 Questions and Answers

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About ISQI ISTQB Certified Tester-Foundation Level - Usability Testing : CTFL-UT Exam Questions

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ISQI CTFL-UT Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Fundamentals of Usability Evaluation20%- Evaluation types: inspection, testing, inquiry
- Human-centered design process
- Goals, metrics and measurement
Topic 2: Basic Concepts of Usability, UX and Accessibility15%- Definitions and core principles
- Business value and objectives
- Relationship between usability, UX and accessibility
Topic 3: Accessibility in Usability Evaluation15%- Standards: WCAG, ISO 9241, EN 301 549
- Inclusive design considerations
- Evaluating compliance and accessibility barriers
Topic 4: Risks in Usability, UX and Accessibility15%- Impact analysis and mitigation
- Project and product-level risks
- Identification and classification of risks
Topic 5: Usability Evaluation Methods and Techniques25%- Usability testing: planning, preparation, execution, analysis
- Inspection methods: heuristic evaluation, cognitive walkthrough
- Inquiry methods: surveys, interviews, focus groups
Topic 6: Usability Test Planning and Reporting10%- Stakeholder communication
- Test strategy and plan design
- Documenting results and recommendations

ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

Question #1

What is good accessibility?

  • A. Good usability regardless of disturbances like bright sunlight, noise or wind
  • B. Good usability of a software product by people with limited knowledge of the software
  • C. Good usability of a software product by people with limited vision, hearing, dexterity, cognition or physical mobility
  • D. Good usability of a software product on all devices (smart phone, computer, etc.)
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #2

Which of the following are common mistakes made in usability testing?
i. The user is too active
ii. Critical results are ignored
iii. No observers involved
iv. Scheduling too late
v. Incorrect focus

  • A. ii & iv are true, i, iii & v are false
  • B. i, ii & iii are true, iv & v are false
  • C. i & iii are true, ii, iv & v are false
  • D. ii, iv & v are true, i & iii are false
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #3

Your last 20-pages usability test report wasn't received well by the developers; only two of the 25 usability problems have been fixed. This time, you want to stick to the best practices in order to obtain better acceptance by the development team.
What are you going to do differently this time?

  • A. Add the low-priority findings you didn't include in the first report
  • B. Include positive findings in the report, not only usability problems
  • C. Make the report more detailed and longer
  • D. Include contact details of the test participants so that the development team can contact them in case they have questions
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #4

Which of the following is a principal task of the usability tester role?

  • A. Define testing tasks
  • B. Discuss findings from usability test
  • C. Perform pre-session briefing of participants
  • D. Communicate with test participant
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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