You are designing a checklist for evaluating Claude outputs and must complete the upstream steps before scoring an output.
Which two steps must be completed BEFORE scoring a Claude output against the checklist? (Select two.) Each correct answer presents part of the solution.

• A. Promote the approved output into the downstream production process.
• B. Specify the threshold that distinguishes acceptable from unacceptable output.
• C. Forward unacceptable outputs to a senior reviewer for second-pass review.
• D. Document the final score and the reviewer comments for the audit trail.
• E. Define the evaluation criteria that matter for the task at hand.

An operations assistant is using Claude to support process optimization for an existing intake workflow. The assistant has access to the current process documentation and recent cycle-time data.
Which activity best uses Claude to support this process optimization task?

• A. Generate an optimized version of the intake process based on industry benchmarks, then compare it to the current process to identify gaps.
• B. Map the current intake process, identify likely bottlenecks based on the cycle-time data, and propose optimization options for human review.
• C. Use Claude to interview each team member who works on the intake process and synthesize the interview output into a redesigned workflow.
• D. Apply Claude to predict the cycle-time impact of each proposed change and rank them so the team can implement improvements in priority order.

You are organizing connected data sources for a team and must complete the planning steps before authorizing any connection.
Which two planning steps must be completed BEFORE authorizing a new Connector? (Select two.) Each correct answer presents part of the solution.

• A. Confirm the data classification of the source and the team's permission to use it.
• B. Decommission any unused legacy Connectors that may still be authorized.
• C. Migrate every existing report off the prior data source onto the new Connector.
• D. Train every team member on the new Connector through formal training sessions.
• E. Confirm the Connector is on the approved-vendor list maintained by IT.

A knowledge worker is briefing a stakeholder group on Claude ' s limitations. The stakeholders will use Claude on customer-facing work where confident-sounding output that contains errors would cause real harm.
Which limitation is most important to communicate clearly?

• A. Claude can produce confident-sounding output that contains unsupported claims, so human review remains essential for high-impact work.
• B. Claude ' s knowledge has a training cutoff, so stakeholders must verify any time-sensitive claims against current sources before using them.
• C. Claude can produce long, detailed responses that take time to read, so stakeholders should request shorter outputs when working under tight deadlines.
• D. Claude ' s responses vary across runs of the same prompt, so stakeholders should run each prompt several times and compare outputs before using any single response.

A knowledge worker is explaining the purpose of an organizational AI governance framework to a colleague.
Which description is most accurate?

• A. A governance framework defines the training every employee must complete before using AI tools, with separate requirements for each tool the organization licenses.
• B. A governance framework lists the AI tools the organization licenses and the cost of each, so users can pick the most cost-effective tool for each task.
• C. A governance framework documents the AI policies the organization is legally required to adopt, focusing on regulatory compliance rather than day-to-day use.
• D. A governance framework defines approved tools, allowed data, required reviews, and reporting paths so AI is used consistently and accountably.