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HP HP2-H28 Exam Syllabus Topics:

HP Selling HP Printing and Computing Services Sample Questions:

Question 1

Corporate, Enterprise, Public Sector and SMB customers can split their IT departments into which two categories?

A. Internal or External
B. Managed IT and Partially Managed IT
C. IT outsourced or IT Contract dependent
D. IT Managed or Non IT Managed

Question 2

Which statement is true about HP Printing and Personal Systems Attach Services?

A. Deployment services gets hardware installed in businesses or connected at home, ready to use.
B. Consumer usage services enhance customer experience by offering a high level of security.
C. Usage services only target the Consumer market
D. Deployment services offer business customers preconfigured hardware with custom images. The customer should, however, expect some disruptions during installation.

Question 3

How do services help customers?

A. Services help customers achieve their everyday business targets.
B. Services help employees be more productive and increase their value to the business.
C. Services help customers maintain communications and trade with their customers and suppliers.
D. Services help customers configure business email on their cellular phones.

Question 4

Which service allows the business to keep and dispose of their defective hard drive if their security policies require it?

A. Keep Safe
B. Defective Media Retention
C. Remote Delete
D. Data Protection

Question 5

Why is HP Printing and Computing Sales specialization important for partners?

A. Partners will be able to deliver services on behalf of HP to any HP customers. They will not, however, be able to deliver services during the warranty period of the hardware
B. Partners start accumulating rebates with their first services sale.
C. Partners will be able to deliver services on behalf of HP only for the hardware they sell. They can also deliver services during the warranty period of the hardware.
D. Partners selling HP hardware will be able to deliver their own branded services.

Solutions: