100% PASS RATE Platform App Builder CRT-403 Certified Exam DUMP with 233 Questions
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NEW QUESTION # 18
A Service Coordinator (SC) for Ursa Major Solar (UMS) does a final review of work orders owned by a technician for a specific region before the records are submitted for an invoice. Before closing out the work order, the SC needs to modify data or remove attachments that were added by mistake. The SC also needs access to any other related records owned by the technician.
What solution would provide the required access, given a private data model?
- A. Give the SC a permission set with the Modify All Data system permission.
- B. Put the SC in the role hierarchy above the technicians whose work orders they review.
- C. Create a workflow rule that updates records owned by technicians in that region with the SC.
- D. Change work order access on the SC's profile to 'Modify AIl.
Answer: B
NEW QUESTION # 19
What type of sandbox should you use for full performance and load testing?
- A. Developer
- B. Full Sandbox
- C. Developer Pro
- D. Partial Copy
Answer: B
NEW QUESTION # 20
Cloud Kicks is redefining its entire business process to convert the Manager Notes field from a long text area field. The goal is to encourage managers to be more concise in their comments and stayat 255 characters or less. There is preexisting information in the Manager Notes field that often is well beyond the character limit.
What would happen to any existing information if the app builder tries to convert a preexisting long text area field to text area?
- A. Preexisting information will cause a- e-r0- -essace to poo up.
- B. Preexisting information in the field will be completely lost.
- C. Preexisting information will remain even if it was over 255 characters.
- D. Preexisting information will truncate to the first 255 characters.
Answer: D
Explanation:
If the app builder tries to convert a preexisting long text area field to text area, preexisting information will truncate to the first 255 characters. This means that any information beyond 255 characters will be lost. Option B is incorrect because preexisting information will not remain if it was over 255 characters. Option C is incorrect because preexisting information will not cause an error message to pop up. Option D is incorrect because preexisting information in the field will not be completely lost, only truncated.
NEW QUESTION # 21
Universal Containers uses a custom picklist field Account Region on the account record. They want this region to be reflected on all related contact records and stay in sync if the value of this field changes on the Account.
How should an app builder meet this requirement?
- A. Create a formula field on the Contact object > Set the value of the formula to ISPICKVAL(Account.Account_Region__c).
- B. Create a picklist field called 'Account Region' on Contact object > Create a workflow rule to update this picklist field if the Account Region field on the Account is changed.
- C. Create a text field called 'Account Region' on Contact object > Create a workflow ruleto update this picklist field if the Account Region field on the Account is changed.
- D. Create a formula field on the Contact object > Set the value of the formula to TEXT(Account.Account_Region__c).
Answer: D
Explanation:
Creating a formula field on the Contact object and setting the value of the formula to TEXT(Account.Account_Region__c) would reflect the region of the related account on the contact record and stay in sync if the value changes on the account. This is the most efficient and maintainable way to meet the requirement. Creating a workflow rule or a picklist field would require additional configuration and complexity
NEW QUESTION # 22
Universal Containers uses a custom object to track Projects. When the status of a Project is changed from "In Progress" to "On Hold", the business wants the Project owner to be automatically assigned to an "On Hold" queue.
What capability can be used to accomplish this?
- A. Escalation Rule
- B. Quick Action
- C. Assignment Rule
- D. Workflow Rule
Answer: C
NEW QUESTION # 23
Universal Containers created a custom object called Component to capture details about products sold.
What approach should an app builder take to show Component as a related list on Product?
- A. Create a roll-up on Product. Add the Component related list to the Product page layout.
- B. Create a master-detail relationship on Product to Component. Add the Component related list to the Product page layout.
- C. Create a lookup relationship on Component to Product. Add the Component related list to the Product page layout.
- D. Create a junction object to relate Component and Product. Add the Component related list to the Product page layout.
Answer: C
Explanation:
To show Component as a related list on Product, a lookup relationship on Component to Product should be created. A lookup relationship creates a loose association between two objects and allows users to relate records from one object to another. A lookup relationship also allows users to add the related list of the child object to the parent object's page layout.
NEW QUESTION # 24
Universal Containers uses Contracts for agreements with customers. A sales manager is required to provide approval for contracts and director approval for any contract over $10,000.
Which two options should an app builder use to ensure all contracts route for the correct approval and also prevent the sales rep from making changes to the record while it is being approved?
Choose 2 answers
- A. Create an approval process on the Contract object with one step for each sales manager that sets the approver as the director.
- B. Create a validation rule on the Contract object that prevents updates to the contract record while it is being reviewed.
- C. Create an approval process on the Contract object with criteria set on a second approval step set as 'Amount__c > 10,000' and set the approver as director.
- D. Create an approval process on the Contract object and set the field for 'Next Automated Approver Determined By' as Manager'.
Answer: B,C
Explanation:
The app builder should use two options to ensure all contracts route for the correct approval and also prevent the sales rep from making changes to the record while it is being approved:
Create an approval process on the Contract object with criteria set on a second approval step set as 'Amount__c > 10,000' and set the approver as director. An approval process is a type of process that automates how Salesforce records are approved in an organization. An approval process can have multiple steps with different criteria and approvers. In this case, the app builder can create an approval process on the Contract object with two steps: one for the sales manager approval and one for the director approval if the contract amount is over $10,0001.
Create a validation rule on the Contract object that prevents updates to the contract record while it is being reviewed. A validation rule is a type of rule that checks data quality by verifying that the data in a record meets certain standards before it can be saved. A validation rule can prevent users from making changes to a record that is in a certain status or stage. In this case, the app builder can create a validation rule on the Contract object that prevents updates to the contract record if its Approval Status field is not equal to Not Submitted2. Option B and D are not options that can ensure all contracts route for the correct approval and also prevent the sales rep from making changes to the record while it is being approved.
NEW QUESTION # 25
SERVICE AGENTS ARE REQUIRED TO CONFIRM A USER IDENTITY BEFORE PROVIDING SUPPORT INFORMATION OVER THE PHONE. WHAT FEATURE CAN AN APP BUILDER USE TO HELP AGENTS MEET THIS REQUIREMENT?
- A. Add Path to the top of the Case layout
- B. Case Validation Rules
- C. Guided Action Flows on the record page
- D. Include Surveys as a Case related list
Answer: C
NEW QUESTION # 26
Universal Containers wants to understand return on investment for the latest advertising buy. They currently use a private security model for all objects.
What should an app builder recommend?
- A. Utilize Account Hierarchies and Roil-Up Summary fields
- B. Run an opportunities pipeline report
- C. Change to a public security model
- D. Configure Campaign Hierarchies and Campaign statistics
Answer: D
NEW QUESTION # 27
the services manager would like to highlight case age. When a case is new, they would like to see a green flag on the case record. The flag should be yellow if the case is still open after one day. Tha flag should be red when cases are open after three days. Which two options should an app builder use to implement this requirements? Choose 2
- A. Image
- B. Formula field
- C. Quick action
- D. VLOOKUP
Answer: A,B
NEW QUESTION # 28
Universal Containers wants to streamline its data capture process by linking fields together. They wish to do this so that the available value on dependents fields are driven by value selected on controlling fields. Which consideration supports the stated requirements? Choose 3 answers
- A. Standard and custom picklist fields can be dependent fields.
- B. The import wizard only allows value to be imported into a dependent picklist if they match the appropriate controlling field
- C. Checkbox fields can be controlling fields but not dependent fields
- D. Multi select picklist can be dependent picklist but not controlling fields
- E. Custom picklist field can be either controlling or dependent field
Answer: C,D,E
NEW QUESTION # 29
Cloud Kicks (CK) wants to set up a custom child object to track gift cards issued to a customer. A key requirement is to track the total number of gift cards opened and gift cards issued on an Account. CK wants to permanently ensure the gift cards are unable to be moved across any other Account once it is created.
On the gift card object, what type of field should be created to support this requirement?
- A. Formula
- B. Lookup relationship
- C. Master-detail relationship
- D. Roll-up summary
Answer: C
NEW QUESTION # 30
Universal Containers uses a private Account sharing model. They have a Process Improvement team with representatives from multiple departments that needs to view all accounts that have been flagged as problem accounts.
How should this team be granted access to the records?
- A. Use a criteria-based sharing rule where the accounts are shared with the Process Improvement public group.
- B. Use a record owner sharing rule that is shared with the Process Improvement public group.
- C. Use a record owner sharing rule that is shared with the Process Improvement role.
- D. Write a trigger to use Apex Managed Sharing to grant access with the Process Improvement team.
Answer: A
NEW QUESTION # 31
Cloud Kicks (CK) wants to begin socializing and collaborating within Salesforce around customer accounts to discuss various topics. CK would like all company employees to see these conversations.
Which two features of Chatter would meet CK's business needs?
Choose 2 answers
- A. Use Chatter actions to create tasks to complete.
- B. Set up new private Chatter groups.
- C. Use post action on the Account object.
- D. Set up new public Chatter groups.
Answer: C,D
Explanation:
The two features of Chatter that would meet CK's business needs are: Set up new public Chatter groups. A public Chatter group is a way to create a collaborative space for users to share information, files, polls, and ideas around a common topic or interest. A public Chatter group can be joined by any user in the organization and can be seen by anyone who has access to Chatter. By setting up new public Chatter groups, CK can enable users to socialize and collaborate around customer accounts and discuss various topics. Use post action on the Account object. A post action is a type of quick action that allows users to create a post on a record's feed or on their own feed. A post can include text, mentions, hashtags, topics, links, files, or images. By using post action on the Account object, CK can enable users to share updates, feedback, or questions about customer accounts and engage with other users who follow the accounts. Set up new private Chatter groups is not a valid feature, as it does not meet CK's business needs. A private Chatter group is a way to create a collaborative space for users to share information, files, polls, and ideas around a confidential or sensitive topic or interest. A private Chatter group can only be joined by invitation and can only be seen by the group members. By setting up new private Chatter groups, CK would limit the visibility and accessibility of the conversations around customer accounts. Use Chatter actions to create tasks to complete is not a valid feature, as it does not meet CK's business needs. A Chatter action is a type of quick action that allows users to create a task from a record's feed or from their own feed. A task can include subject, due date, priority, status, assigned to, etc. By using Chatter actions to create tasks to complete, CK would enable users to track and manage their work related to customer accounts, but not to socialize and collaborate with other users.
NEW QUESTION # 32
When activating a page in the Lightning app builder, what declarative options are available? (Choose three.)
- A. Select the tab color.
- B. Set the tab visibility.
- C. Select a tab icon for the page.
- D. Set the tab order in the navigation menu.
Answer: B,C,D
NEW QUESTION # 33
Universal containers allows users to create standard reports on demand. What are two considerations users should be aware of when creating a new report?
- A. Users can require that child objects exist for parent records using a cross filter
- B. Reports created from standard report types are available to all users
- C. Records will be available in the in the report regardless of security permissions
- D. The report type determines the types of records and fields that will be available
Answer: D
NEW QUESTION # 34
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