Free 78201X Exam Braindumps - New 2023 Avaya Pratice Exam [Q37-Q62]

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Free 78201X Exam Braindumps - New 2023 Avaya Pratice Exam

Practice Test for 78201X Certification Real 2023 Mock Exam


Avaya 78201X Certification Exam is designed to test an individual's knowledge and skills in supporting the Avaya IP Office™ Platform. Avaya IP Office™ Platform Support Certified Exam certification is recognized globally as a benchmark of excellence and is highly valued by employers in the IT and telecommunications industries. The Avaya IP Office™ Platform is a powerful communication solution that enables businesses of all sizes to enhance their communication capabilities and improve their productivity. Avaya IP Office™ Platform Support Certified Exam certification exam is intended for individuals who are responsible for providing technical support for the Avaya IP Office™ Platform.

 

NEW QUESTION # 37
Which Protocol allows one-X Mobile conduct Instant Messaging outside of the IP Office network?

  • A. HTTP
  • B. HTML
  • C. XMPP
  • D. HTTPS

Answer: D


NEW QUESTION # 38
What is the required feature of the web browser to access Web Voicemail, which poses potential security risks due to its ability to execute arbitrary code?

  • A. JavaScript disabled
  • B. Adobe Reader installed
  • C. VoiceMail Plug-In enabled
  • D. ActiveX

Answer: D


NEW QUESTION # 39
What is the default incoming call route for data calls on the IP Office, and which feature does it access by default?

  • A. RAS access "Dialin" and Voicemail
  • B. Hunt group "Data" and Voicemail
  • C. Extension "Modern" and Auto-attendant
  • D. Hunt group "Main" and Auto-attendant

Answer: A


NEW QUESTION # 40
What is the reason for starting the expansion modules before powering up the control unit, as recommended by Avaya?

  • A. The expansion units require more time to power up than the control unit.
  • B. It is simpler to start with the expansion unit at the top and then work your way down.
  • C. The control unit may not always detect the expansion units if powered up last.
  • D. All expansion units must be powered for the control unit to detect them.

Answer: D

Explanation:
Explanation
References:
https://downloads.avaya.com/elmodocs2/ip_office/R4.2/Newissuesept08/eng/ip_office_installation.pdf Page:
111


NEW QUESTION # 41
A customer has an XT Endpoint with embedded Collaboration Server for IP Office installed, but they are not able to add an 11th person to a Scopia video conference. Which of the following could be the possible reasons for this issue?

  • A. The Collaboration Server license does not allow more than 10 participants in a video conference.
  • B. The 11th participant does not have the latest Scopia video conferencing software installed on their device.
  • C. The customer's network bandwidth is not sufficient to support more than 10 video conference participants.
  • D. The Scopia video conferencing system is limited up to 10 participants.

Answer: A

Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/100172365


NEW QUESTION # 42
Given an IP Phone that is not working, which of the following is an example of "Top-Down Troubleshooting"?

  • A. Attempt to ping the IP Phone and make a call if the ping is successful.
  • B. Validate that the gateway IP address is present in the IP Phone configuration.
  • C. Replace the patch cord of the IP Phone, and if it boots up, make a call.
  • D. Check for an indicator light where the IP Phone is connected and listen for a dial tone.

Answer: D

Explanation:
Explanation
References:
https://downloads.avaya.com/elmodocs2/ip_phones/r2_0/233507_2/lanad052.html


NEW QUESTION # 43
A customer has a Windows Voicemail Pro server and wants incoming calls to be directed to a specific user if the caller's phone number is listed in their records. Which voicemail action type must be configured to achieve this?

  • A. Database Action
  • B. Configuration Action
  • C. Miscellaneous Action
  • D. Conditional Action

Answer: A


NEW QUESTION # 44
Which two are required for IP Office to support a SIP IP hard telephone with the most advanced features?
(Choose two.)

  • A. Advanced System license
  • B. user and SIP extension in IP Office
  • C. user profiles set to Virtual
  • D. endpoint license
  • E. user profile set to Teleworker

Answer: A,D

Explanation:
Explanation
References:
http://www.patton.com/files/support/kb/Avaya_IP_Office.pdf


NEW QUESTION # 45
You have changed the default port numbers for UDP, TCP, and TLS in the IP Office to support a SIP Remote worker. Which two other items need to be reconfigured to ensure secure connectivity? (Choose two.)

  • A. Client device drivers
  • B. User access levels
  • C. SIP trunk settings
  • D. Network architecture design
  • E. Session border controller settings

Answer: C,E


NEW QUESTION # 46
When you connect to the IP Office using Monitor, the time, date, and IP address of the system you are connected to is displayed.
Which other key piece of information is displayed?

  • A. The last time the system was rebooted.
  • B. The last time the system was upgraded and to what version of software.
  • C. The last time any changes were made to the system.
  • D. The name of the last user to connect to the system using Monitor.

Answer: A


NEW QUESTION # 47
Which two applications can invoke Secure Digital (SD) card commands?

  • A. IP Office Manager
  • B. IP Office Web Manager
  • C. IP Office System Monitor
  • D. Avaya Aura® System Manager
  • E. Avaya Control Manager

Answer: A,C


NEW QUESTION # 48
A customer has given six employees the ability to hot-desk for when they come into the office. When they log off, their calls will go to their voicemail boxes. Employees want to retrieve their voicemail while out of the office.
How should you set up DDI/DID to achieve this?

  • A. DDI/DID number to their Extension
  • B. DDI/DID to the short code feature "Voicemail Collect"
  • C. DDI/DID to their Login code
  • D. DDI/DID to a Voicemail module "Recording"

Answer: B


NEW QUESTION # 49
A customer has a Windows Voicemail Pro server. When calls come into the customer's system, if the telephone number of the caller is in the customer's records, the customer wants those calls to be routed to a specific user.
Which voicemail action type is needed to configure this?

  • A. Database Action
  • B. Condition Action
  • C. Configuration Action
  • D. Miscellaneous Action

Answer: A


NEW QUESTION # 50
Which requirement for the web browser is used for Web Voicemail access?

  • A. Adobe Reader installed
  • B. JavaScript enabled
  • C. VoiceMail Plug-In enabled
  • D. ActiveX

Answer: B


NEW QUESTION # 51
After the ignition process, what tool can be utilized to configure the IP500 V2 and Server Edition systems, in a step-by-step manner, for configuring Users, Groups, and Lines?

  • A. Management Wizard
  • B. Configuration Wizard
  • C. Avaya Management Tool
  • D. Configuration Manager

Answer: A


NEW QUESTION # 52
Which feature of IP Office is necessary to trigger screen pops, where the caller ID prompts the computer to display a record associated with that number?

  • A. Avaya Aura® Application Enablement Services
  • B. Voicemail Pro
  • C. UMS
  • D. TAPILink Pro

Answer: D


NEW QUESTION # 53
Which two applications can you use to configure Users, Hunt Groups, and Incoming Call Routes? (Choose two.)

  • A. Web Manager
  • B. Manager
  • C. WebLM
  • D. Web Manager Admin

Answer: A,B


NEW QUESTION # 54
You are in the User Form of Manager, and you are trying to make the User a Power User, but on the profile drop-down menu that option is not appearing.
Why is this?

  • A. You have not checked the correct box to enable this feature.
  • B. The User has the wrong User Right assigned to them.
  • C. There are no licenses available for this feature.
  • D. This User does not have an Extension.

Answer: C


NEW QUESTION # 55
A customer is experiencing clipping and drop-outs when using a remote deskphone through the WAN.
Which two methods can a technician use to help identify the source of the problem? (Choose two.)

  • A. Change codecs in the IP Office.
  • B. Watch QoS alarms in SSA.
  • C. Compare calls to local and remote extensions.
  • D. Add an IP route.
  • E. Change the Mode from A-law to u-Law.

Answer: B,C


NEW QUESTION # 56
A customer has requested that all users should be prevented from dialing international numbers.
What is the quickest way to apply the short code to the system's short codes?

  • A. Apply the short code to each user individually.
  • B. Apply the short code to the ARS table.
  • C. Apply the short code to a user right.
  • D. Apply the short code to all external lines.

Answer: B


NEW QUESTION # 57
Upon successful installation of IP Office Server Edition, which application is used to install the necessary licenses for the system?

  • A. IP Office Manager
  • B. IP Office System Monitor
  • C. IP Office Configuration Tool
  • D. Avaya Aura® System Manager

Answer: A

Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/100164733 Page: 53


NEW QUESTION # 58
If ContactStore is not running on the same server as Voicemail Pro, a registry key must be set in the ContactStore server.
What does the registry key do?

  • A. It registers ContactStore with IP Office.
  • B. It stores the ContactStore License in the server running ContactStore.
  • C. It provides read/write access to browser users.
  • D. It tells ContactStore the location of the folder shared with Voicemail Pro.

Answer: D


NEW QUESTION # 59
What are the two essential requirements when planning for a Small Community Network (SCN)? (Choose two.)

  • A. IP Routes
  • B. PRI trunks
  • C. Advanced Edition
  • D. VCM channels
  • E. H.323

Answer: A,D

Explanation:
Explanation
References:
http://downloads.avaya.com/css/P8/documents/003681836


NEW QUESTION # 60
A law enforcement organization wants full-time automated authenticated recordings of speech from people calling an anonymous tip line. They include the "Tip Line" as a selection in their auto attendant.
When setting up Avaya Contact Recorder to do this, which two steps are needed? (Choose two.)

  • A. Create a short code to start and stop recording.
  • B. Configure a Tip Line folder in the Voicemail Pro drive.
  • C. Set the recording destination to VRLA.
  • D. Create a user for the Tip Line calls.
  • E. Select the time profile for Recording.

Answer: C,D


NEW QUESTION # 61
In an IP500 V2 system that has a combo card, what are the two types of Trunk cards that can be present in the control unit along with the combo card?

  • A. PRI and SIP
  • B. SIP and H.323
  • C. E&M and BRI
  • D. T1 and E1
  • E. Analog and Digital

Answer: A,D


NEW QUESTION # 62
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