Full GCP-GC-IMP Practice Test and 52 unique questions with explanations waiting just for you!
GCP-GC Dumps GCP-GC-IMP Exam for Full Questions - Exam Study Guide
NEW QUESTION 20
How many types of groups are there by default?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: C
NEW QUESTION 21
When connecting the Edge appliance to your local area network, which is the best practice to deploy the Edge using two of the standard interfaces - WAN and Port 2?
- A. It should be connected to a different network segment that has access to your company intranet.
- B. It should be connected to a network segment that has outbound access to the public Internet.
- C. It should be connected to the same network segment that the Bridge server is on.
Answer: B
NEW QUESTION 22
Where do you configure the Auto Invite setting to send email invites automatically when users are added?
- A. Admin > Account Settings > Organization Settings
- B. Admin > Account Settings > Organization Settings > Settings
- C. Admin > Account Settings > Organization
Answer: B
NEW QUESTION 23
You want each group to have a place where they can upload, organize, and share documents and files. Which setting would you click to configure this behavior?
- A. Groups
- B. People
- C. Workspaces
- D. Queues
Answer: B
NEW QUESTION 24
What type of trunk would you configure to connect to AudioCodes phones?
- A. Phone trunk
- B. External trunk
- C. Network interface trunk
- D. WebRTC phone trunk
Answer: D
NEW QUESTION 25
Which feature is used to share a document of size 1 GB size through chat?
- A. Workspace sharable link
- B. Drag and Drop
- C. Attach Button
- D. Add web links
Answer: A
NEW QUESTION 26
Which protocol is used for transporting Digitized Audio?
- A. SIP
- B. RTP
- C. UDP
- D. TCP
Answer: A
NEW QUESTION 27
Calling Name and Address can be overridden.
- A. True
- B. False
Answer: A
NEW QUESTION 28
You can add more than one outbound route to the contact center.
- A. True
- B. False
Answer: A
NEW QUESTION 29
Where can you find people in your organization and add external contacts to the organization?
- A. Location
- B. Activity
- C. Documents
- D. Directory
Answer: D
NEW QUESTION 30
What role is needed for a user who is responsible for the deployment and installation of the Genesys Cloud organization?
- A. Supervisor
- B. admin
- C. employee
- D. User
Answer: B
NEW QUESTION 31
Which statements are true regarding the role of Designated Contacts? (Choose three.)
- A. Designated Contacts provide the first level of support for their organization.
- B. Designated Contacts must troubleshoot an issue to the point that they determine that the problem does not lie within their responsibility.
- C. Designated Contacts are the only people within the organization who may contact and work with support.
- D. Designated Contacts must report any issues to support immediately and let support determine where the issue lies.
- E. Designated Contacts are the only people within an organization with access to the Resource Center.
Answer: A,C,E
NEW QUESTION 32
Your company has just acquired a new building, and you have been asked to add a new location in Genesys Cloud. What are the prerequisites to check before you add the new location? (Choose two.)
- A. You must have Admin rights for Genesys Cloud
- B. You must collect general information that you want displayed for each location, such as: building address, number of floors, location contact information, location images, and floor plan images.
- C. You must know what groups to create for the new location.
- D. You must have images of all the users located at the new location.
- E. You must have the basic profile data for the users at the new location.
Answer: A,B
NEW QUESTION 33
Which of the following statements are true? (Choose two.)
- A. Media capture logs can be read only with the support of customer care.
- B. You cannot view either type of log file.
- C. You can view protocol capture logs but not media capture logs.
- D. You can view both protocol and media capture logs.
Answer: A,C
NEW QUESTION 34
Profiles can contain various types of information about people in your organization. What is one reason that it is important to have employees complete their profile information?
- A. When employees have free time, they can review biographies of their peers.
- B. Searches performed in the Genesys Cloud suite use information in the profile to return appropriate results.
- C. The education information can be verified against the human resources database.
- D. The profile information can be used to keep LinkedIn information updated.
Answer: B
Explanation:
Explanation
Profiles can contain various types of information about people in your organization. What is one reason that it is important to have employees complete their profile information.
NEW QUESTION 35
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