Latest CSA Exam Dumps ServiceNow Exam from Training Expert DumpsActual [Q82-Q105]

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Latest CSA Exam Dumps ServiceNow Exam from Training Expert DumpsActual

Pass ServiceNow ServiceNow Certified System Administrator PDF Dumps | Recently Updated 149 Questions


Exam Content

The content of the ServiceNow CSA exam is divided into 5 sections referred to as learning domains. Each area relates to core topics and activities that are typically encountered while implementing ServiceNow solutions. They have different percentage share in the exam content that demonstrates the number of questions related to the specific domain that will appear in the test. There are several objectives contained in each learning area. Let’s have a closer look at them below:

  • Introduction to Development

    The last area covers 10% of the exam content and involves the following subtopics: scripting, migration & integration, and development.

  • User Interface & Navigation

    This subject area is associated with 20% of the questions included in the exam syllabus. It encompasses the following objectives: ServiceNow overview, forms & templates, lists & filters, as well as branding.

  • Self-Service & Process Automation

    The candidates will answer 20% of the exam questions related to this topic. The objectives contained in this domain are knowledge management, workflows/flow designer, as well as service catalog.

  • Collaboration

    This domain has a 20% share in the exam content and includes the following subthemes: task management, user administration, notifications, as well as reporting.

  • Database Administration

    30% of the exam questions revolve around the objectives covered in this section. They are as follows: data schema, configuration management database (CMDB), access/application control, and import sets.

NEW QUESTION 82
What is the purpose of a Related List?

  • A. To present related fields
  • B. To create a one-to-many relationship
  • C. To dot-walk to a core table
  • D. To present related records

Answer: D

 

NEW QUESTION 83
Which one of the following statements applies to a set of fields when they are coalesced during an import?

  • A. If a match is not found using the coalesce fields, the system does not create a Transform Map
  • B. If a match is found using the coalesce fields, the system creates a new record
  • C. If a match is found using the coalesce fields, the existing record is updated with the information being imported
  • D. If a match is not found using the coalesce fields, the existing record is updated with the information being imported

Answer: C

 

NEW QUESTION 84
Which section of the ServiceNow UI allows you to perform a global search?

  • A. Application Navigator
  • B. Banner frame
  • C. List pane
  • D. Content frame

Answer: B

 

NEW QUESTION 85
How is the Event Log different from the Event Registry?

  • A. Event Log is the same as the Event Registry
  • B. Event Log is formatted in the Log style, the Event Registry displays different fields
  • C. Event Log contains generated Events, the Event Registry is a table of Event definitions
  • D. Event Log lists Events that were triggered by integrations, the Event Registry lists the Events that were triggered during the day (24-hour period)

Answer: C

 

NEW QUESTION 86
Which are states that you can make a field on a form using UI Policy?

  • A. Hidden
  • B. Empty
  • C. write-only
  • D. Mandatory
  • E. Necessary
  • F. read-only

Answer: A,D,F

 

NEW QUESTION 87
When does the Submit button appear on a form?

  • A. When creating a new record
  • B. When updating an existing record
  • C. When saving an old record
  • D. When changing the reference field in an existing record

Answer: A

 

NEW QUESTION 88
Which one of the following statements describes the purpose of a Service Catalog flow?

  • A. A Service Catalog flow is used to drive complex fulfillment processes and sends notifications to defined users or groups
  • B. A Service Catalog flow generates three basic components: item variable types, tasks, and notifications
  • C. A Service Catalog flow generates three basic components: item variable types, tasks, and approvals
  • D. Although a Service Catalog flow cannot send notifications, the flow drives complex fulfillment processes

Answer: A

 

NEW QUESTION 89
What is a Record Producer?

  • A. A Record Producer is a type of a Catalog Item that allows users to create task-based records from the
    Service Catalog
  • B. A Record Producer creates user records
  • C. A Record Producer is a type of Catalog Item that is used for Requests, not Services
  • D. A Record Producer is a type of Catalog Item that provides easy ordering by bundling requests

Answer: A

 

NEW QUESTION 90
What is an Event in ServiceNow?

  • A. An Event is an indication to the ServiceNow processes that something has occurred
  • B. An Event is an indicator that a Priority 1 (P1) Incident has been logged
  • C. An Event is a recognized, scheduled occurrence of a process
  • D. An Event is a trigger that has a direct response in the platform

Answer: A

 

NEW QUESTION 91
ServiceNow is a single-instance, multiple tenant architecture?

  • A. False
  • B. True

Answer: A

 

NEW QUESTION 92
What are the main UI component(s) of the ServiceNow Platform?

  • A. Application Navigator
  • B. Application Frame
  • C. Banner Navigator
  • D. Content Menu
  • E. Content Frame
  • F. Banner Frame

Answer: A,E,F

 

NEW QUESTION 93
Create Incident, Password Reset, and Report outage: what do these services in the Service Catalog have in common?

  • A. They direct the user to a record producer
  • B. They direct the user to a catalog UI policy
  • C. They direct the user to a catalog client script
  • D. They direct the user to a catalog property

Answer: A

 

NEW QUESTION 94
What is the platform name for the User table?

  • A. sys_user
  • B. x_users
  • C. u_users
  • D. sys_users

Answer: D

 

NEW QUESTION 95
Business Rules are used to enforce mandatory data on a form.

  • A. False
  • B. True

Answer: A

 

NEW QUESTION 96
A group is stored in which table?

  • A. Group[sys_user]
  • B. Group[user group]
  • C. Group[sys_user_group_profile]
  • D. Group[sys_user_group]

Answer: D

 

NEW QUESTION 97
Which term best describes something that is created, has worked performed upon it, and is eventually moved
to a state of closed?

  • A. event
  • B. task
  • C. workflow
  • D. report

Answer: B

 

NEW QUESTION 98
Which core table in the ServiceNow platform provides a series of standard fields used on each of the tables that extend it, such as the Incident [incident] and Problem [problem] tables?

  • A. Service [service]
  • B. Task [task]
  • C. Assignment [assignment]
  • D. Workflow [workflow]

Answer: B

 

NEW QUESTION 99
There are _____ common types of Interfaces (Numeric Value)
6: There are six common types of interfaces

  • A. Maps: Display ServiceNow data graphically on a Google map
  • B. Homepage: Consists of navigational elements, functional controls, and platform information.
  • C. Dashboard: Enable you to display multiple performance analytics, reporting and other widgets on a single screen.
  • D. List: Display records from a data table, as well as allow you to edit the record information using the List Editor functionally.
  • E. Timelines: Used to track tasks or projects
  • F. Form: Data is entered into ServiceNow through forms

Answer: F

 

NEW QUESTION 100
What are the three components of a filter condition?

  • A. Operator
  • B. Field
  • C. Value
  • D. Table

Answer: A,B,C

 

NEW QUESTION 101
In what order should filter elements be specified?

  • A. Field, Operator, then Condition
  • B. Field, Operator, then Value
  • C. Operator, Condition, then Value
  • D. Value, Operator, then Field

Answer: B

 

NEW QUESTION 102
Which one of the following statements is true about Column Context Menus?

  • A. It displays actions such as creating quick reports, configuring the list, and exporting data
  • B. It displays actions related to viewing and filtering the entire list
  • C. It displays actions such as view form, view related task, and add relationship
  • D. It displays actions related to filtering options, assigning tags, and search

Answer: A

Explanation:
Explanation

 

NEW QUESTION 103
What are the four knowledge workflows available in the ServiceNow base instance?

  • A. Retire Knowledge: Moves a knowledge article to the retired state.
  • B. Instant Retire: Immediately retires a published article without requiring an approval
  • C. Approval publish: Request approval from a manager of the knowledge base before moving the article it the publish state
  • D. Instant Publish: Immediately publishes a draft article without requiring an approval

Answer: C

 

NEW QUESTION 104
What would NOT appear in the Application Navigator if "service" is typed into the filter field?

  • A. Configuration > Business Services
  • B. Self-Service > Knowledge
  • C. Service Portal > Widgets
  • D. Incident > Assigned to me

Answer: D

 

NEW QUESTION 105
......

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