Real SAP C-C4H225-11 Exam Questions [Updated 2022]
C-C4H225-11 Exam Dumps Pass with Updated 2022 SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation
C-C4H225-11 Exam Certification Details:
| Sample Questions: | SAP C-C4H225-11 Exam Sample Question |
| Duration: | 180 mins |
| Languages: | English |
| Exam: | 80 questions |
| Level: | Associate |
SAP C-C4H225-11 Exam Description:
The "SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation" certification exam verifies that the candidate has the fundamental and core knowledge required for the technology consultant profile. This certificate proves that the candidate has an overall understanding and can implement the knowledge practically in projects to contribute to the success of the planning and implementation phases in a mentored role. Previous project experience is not necessarily a prerequisite to pass this exam.
SAP C-C4H225-11 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|---|
| Campaign Management > 12% | Explain VCE, ESL, CRM ads, Mobile Engage push and In app, Automations (AC and Interactions) Open Time content, Web Channel, Predict, SMS. |
| Data Integrations Advanced > 12% | Explain SAP Emarsys Customer Engagement API, platform integrations, product data integration, sales data onboarding. |
| Account Creation and Settings > 12% | Describe DNS settings, SSL certificates, Email channel setup and compliance, account security settings |
| Product Overview 8% - 12% | Explain how the Strategic Dashboard helps measure the impact of marketing campaigns, how to categorize the customer base based on value, what Tactics are used for. Explain the basics of contact segmentation, what channels are availabe for marketing users. What kind of ecommerce integrations are available? What are product recommendations for? What are the ways to measure results? Trend reporting, bounce management, allowlists, User management. |
| Data Collection and Contact Management > 12% | Explain Contact management, Smart Insight, Web Extend, Relational Data, SI onboarding, Magento onboarding. |
NEW QUESTION 16
Web Channel displays personalized content on your website. How many domains can use Web Channel?
- A. Unlimited domains are supported.
- B. One domain is supported.
- C. Up to 10 domains are supported.
- D. Two domains are supported.
Answer: B
NEW QUESTION 17
You want to analyze your email response rates by domain level. Which reporting tab gives you a breakdown for the 10 most popular email providers?
- A. Customer Lifecycle
- B. Trend Reporting
- C. Revenue Analytics
- D. Deliverability Reporting
Answer: D
NEW QUESTION 18
Which mandatory steps do you need to complete before you can attempt your first API call? Note:
There are 2 correct answers to this question.
- A. Configure authentication.
- B. Create an API user.
- C. Download the Postman collection.
- D. Create an SAP Emarsys Customer Engagement login.
Answer: A,B
NEW QUESTION 19
Which of the following are supported functionalities within the SAP Emarsys Customer Engagement plug-in for Shopify? Note: There are 2 correct answers to this question.
- A. Automated installation of the Web Extend data collection scripts on your Shopify themes
- B. Automated creation of Interactions programs for Shopify events
- C. Automated triggering of Shopify e-commerce events as external events in SAP Emarsys Customer Engagement
- D. Automated installation of the Web Recommender template in your webshop
Answer: A,C
NEW QUESTION 20
You want to collect data from contacts using forms. Which forms does SAP Emarsys Customer Engagement offer? Note: There are 3 correct answers to this question.
- A. Product Subscription
- B. Change Profile
- C. Consent Management
- D. Newsletter Registration
- E. General Registration
Answer: B,D,E
NEW QUESTION 21
What information does the email channel set up form collect? Note: There are 3 correct answers to this question.
- A. Email performance
- B. Product information
- C. Historic sales information
- D. Sending volumes
- E. Website information
Answer: A,D,E
NEW QUESTION 22
What can you configure in the Email Widget Editor shown below? Note: There are 2 correct answers to this question.
- A. The template language
- B. The outer HTML elements of recommended items
- C. The layout and currency format of the product recommendation
- D. The content of product catalog fields in Email Recommendations
Answer: B,D
NEW QUESTION 23
Which of the following apply to the msrp field in the product data file? Note: There are 3 correct answers to this question.
- A. It is a mandatory field.
- B. The comma (,) is always used as the decimal mark.
- C. The currency is not included.
- D. It is the original price of the product.
- E. The msrp value must be higher than the price for it to appear in the recommendation.
Answer: C,D,E
NEW QUESTION 24
How do you build a segment for contacts who recently opened an email, visited the website or made a purchase?
- A. Analytics > Customer Lifecycle > Average Order > Order made (x) days ago = 0-100
- B. Analytics > Customer Lifecycle > Customer Lifecycle > Days since last engagement = 0-15
- C. Analytics > Customer Lifecycle > Customer Lifecycle > Customer lifecycle stage = Defecting customer
- D. Analytics > Customer Lifecycle > Average Order > Buyer Status = Platinum
Answer: B
NEW QUESTION 25
What is the purpose of relational data?
- A. To automate multi-channel marketing programs
- B. To display SAP Emarsys Customer Engagement recommendations
- C. To add new products to SAP Emarsys Customer Engagement
- D. To improve personalization and segmentation
Answer: D
NEW QUESTION 26
You are using the SAP Emarsys Customer Engagement API to trigger an external event endpoint. What is missing (pixelated) from the API call below?
- A. External event ID
- B. Event time
- C. External event name
- D. Campaign name
Answer: A
NEW QUESTION 27
Which of the following statements apply when importing product data files into SAP Emarsys Customer Engagement? Note: There are 2 correct answers to this question.
- A. A pipe ( | ) must be used to separate multiple values in category fields.
- B. Redundant white spaces are automatically trimmed unless they are quoted (e.g., 1, 2, 3 is the same as
1,2,3). - C. Emarsys does not support uploading product data files over a secure connection with password protection, based on your location.
- D. Values are not case sensitive, for example, the identifiers Women_Dress_100 and women_dress_100 are treated the same.
Answer: A,B
NEW QUESTION 28
You just had a new product range added to your online store and you want to target your VIP clients with a one-off multi-channel promotional program. Which entry node do you use?
- A. Target segment - segment
- B. Recurring filter - every 1 day(s)
- C. Entry from program
- D. Form - registration form
Answer: C
NEW QUESTION 29
What does the CRM Ads - Remove from Audience node do in the Automation Center?
- A. It removes the contact from the audience so that they don
- B. It finishes the program early.
- C. It removes any contacts with invalid email addresses from the program.
- D. It adds contacts to another program.
Answer: A
NEW QUESTION 30
Why does it make sense to create link categories under Management > Link Categories? Note: There are
2 correct answers to this question.
- A. You can use the categories you created for segmentation.
- B. You can assign every link you add to a category in the email editor later.
- C. You will use the Predict Mail Category widgets in your emails.
- D. You can use the categories for reporting in email analytics.
Answer: A,B
NEW QUESTION 31
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