Which two best practices should a Business Analyst (BA) follow to be prepared for a Requirements Workshop? (Choose two.)

• A. Review base product functionality of ClaimCenter for related process.
• B. Ask the Project Manager to set an agenda.
• C. Review notes from Inception Workshop.
• D. Review acceptance criteria.
• E. Invite end users with knowledge of related process.

An Adjuster at Succeed Insurance increases the reserve on a claim's exposure from $1,000 to $1,500 to account for inflation in repair costs. A week later, a Supervisor reviews the claim and wants to know specifically who made this change, the exact date and time it was made, and what the previous value was.
The Supervisor needs a chronological audit trail of changes to the claim file without navigating through complex financial ledgers.
Which screen in the ClaimCenter user interface should the Supervisor access to find this information?

• A. Loss Details > Status
• B. History
• C. Notes
• D. Financials > Transactions

Succeed Insurance had an embarrassing event last month that had potential legal ramifications. One of their Customer Service Representatives (CSR) shared details of a celebrity's personal auto claim on social media.
Fortunately for Succeed, the celebrity decided not to pursue legal actions as long as Succeed agreed to resolve the potential for future occurrences within the next 30 days.
Succeed executives immediately reacted to the situation by establishing new guidelines regarding claim security. The Business Analyst (BA) assigned to the project researched ClaimCenter base product capabilities and held several requirements gathering sessions designed to document their strategy. The new requirements indicate that only authorized users should be looking at celebrity claims.
Which two features should be used to meet the new requirements? (Choose two.)

• A. Hide secure claim information fields
• B. Specify the claim security types
• C. Assign authority profiles to authorized users
• D. Create an access profile for each claim security level
• E. Create a rule that tracks who has viewed secure claims

Satisfied with the outcome of a Requirements Workshop, a Business Analyst (BA) attributed the success to preparation. The assigned task had been to document the requirements for capturing details on vehicle incidents for Personal Auto.
* Before the session, the BA reviewed ClaimCenter functionality by creating a new Personal Auto Claim involving physical damage to a vehicle.
* During review, the BA saw that ClaimCenter did not have a graphical representation of a vehicle with clickable hot spots to identify the damage areas like they have in their current application.
* Upon further research, the BA found that Guidewire does offer this functionality and even provides a Graphical Incident Capture Accelerator to ease implementation.
* During the workshop, the BA was able to clearly present all options for capturing vehicle incident details. Instead of having to develop the Vehicle Incident Capture functionality from scratch, the team was able to make a quick decision to add this functionality and end the meeting 30 minutes early.
Which two outcomes demonstrate the importance of preparing for a Requirements Workshop by becoming familiar with the features and functionality of ClaimCenter? (Choose two.)

• A. The BA was able to make decisions in advance about where gaps existed and where changes were needed.
• B. The BA was able to compare their legacy process to how ClaimCenter handles the same business process.
• C. The BA was able to gain team acceptance of the base product process instead of the legacy system process.
• D. The BA prevented the team from rebuilding something in a less effective way.

Succeed Insurance requires that all vehicles involved in collisions be evaluated to determine if the vehicle is a total loss. A vehicle claim is deemed a total loss using a calculation based on points earned for selecting specific vehicle information.
What are two examples of acceptance criteria for this business requirement? (Choose two.)

• A. Ensure that the business rule generates the Review for Salvage Activity.
• B. Create a business rule to calculate total loss points.
• C. Validate the assignment to the Salvage Group when calculated points are 25 or greater.
• D. Add a question to the Total Loss Calculator that identifies the relevant damage.