EXIN ITIL Foundation V 3.0 & ITIL Foundation (EX0-101日本語版) : EX0-101日本語 Exam

Exam Code: EX0-101J
Exam Name: ITIL Foundation V 3.0 & ITIL Foundation (EX0-101日本語版)
Updated: Aug 01, 2026
Q & A: 80 Questions and Answers

About EXIN ITIL Foundation V 3.0 & ITIL Foundation (EX0-101日本語版) : EX0-101日本語 Exam Questions

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EXIN EX0-101日本語 Exam Syllabus Topics:

Section	Weight	Objectives
Service Operation	20%	- Purpose, Goals and Objectives - Problem Management - Incident Management - Service Desk, Technical, Application and IT Operations Management - Access Management - Request Fulfillment
Service Transition	20%	- Purpose, Goals and Objectives - Service Asset and Configuration Management - Release and Deployment Management - Change Management - Knowledge Management
Continual Service Improvement	10%	- Purpose, Goals and Objectives - Seven-Step Improvement Process - CSI Approach and Metrics
Service Strategy	15%	- Purpose, Goals and Objectives - Demand Management - Financial Management for IT Services - Service Portfolio Management
Service Design	20%	- Information Security Management - Supplier Management - Purpose, Goals and Objectives - Capacity Management - Service Catalog Management - Availability Management - Service Level Management
Service Management as a Practice	15%	- Concept of Service and Service Management - Good Practice and ITIL - Processes, Functions, Roles and Responsibilities