Nortel MCS 5100 Ris.4.0 Administration : 920-021 Exam

  • Exam Code: 920-021
  • Exam Name: MCS 5100 Ris.4.0 Administration
  • Updated: Sep 04, 2026
  • Q & A: 100 Questions and Answers

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Nortel 920-021 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: System Configuration and Maintenance25%- System configuration management
  • 1. Software version and patch management
    • 2. Network and server configuration
      - Routine maintenance tasks
      • 1. System health monitoring
        • 2. Backup and restore procedures
          Topic 2: MCS 5100 System Administration Overview20%- Administrative tools
          • 1. System management interfaces
            • 2. Configuration utilities overview
              - System architecture and administrative roles
              • 1. Role-based access and permissions
                • 2. MCS 5100 administrative components
                  Topic 3: Security and Troubleshooting30%- Fault management and troubleshooting
                  • 1. Common system issues resolution
                    • 2. Log analysis and diagnostics
                      - Security administration
                      • 1. Access control and authentication
                        • 2. Security policy enforcement
                          Topic 4: User and Service Management25%- Service configuration
                          • 1. Feature activation and management
                            • 2. Call routing policies
                              - Subscriber and user provisioning
                              • 1. Create and manage user accounts
                                • 2. Service assignment and profiles

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