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IBM M8010-238 Exam Syllabus Topics:

IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. How do today's customers interact with a brand?

A) None of the above.
B) Customers expect the brand to provide a seamless and consistent cross-channel
experience.
C) Customers are increasing using only a single channel for all their interactions.
D) Customers expect a dedicated and independent system for each channel for more focused service.

2. In which deployment option is the Salesforce.com integration supported?

A) IBM Sterling CPQ SaaS Premium
B) IBM Sterling CPQ on premise
C) All of the above.
D) IBM Sterling CPQ on Cloud

3. IBM Sterling Order Management was built for multi-enterprise business processes in which of the following business models?

A) B2C
B) B2B, B2C
C) B2B
D) B2B, B2C, B2B2B, B2B2C

4. The key value proposition of WebSphere Commerce Precision Marketing engine is to allow businesses to _________________.

A) build an ongoing dialog with shoppers using triggers and actions
B) deliver a personalized shopping experience based on user identity
C) budget and plan marketing campaigns across channels
D) leverage marketing analytics to tune marketing activities

Solutions: