Salesforce Certified Marketing Cloud Email Specialist : MC-202 Exam

  • Exam Code: MC-202
  • Exam Name: Salesforce Certified Marketing Cloud Email Specialist
  • Updated: Aug 05, 2026
  • Q & A: 162 Questions and Answers

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Salesforce MC-202 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Content Creation and Delivery24%- Configure send settings
- Select appropriate tools for sending
- Manage and organize campaign content
- Create and customize email content
Topic 2: Insights and Analytics14%- Leverage analytics and Einstein features
- Create and configure reports
- Analyze campaign performance
Topic 3: Marketing Automation26%- Build solutions in Journey Builder
- Build solutions in Automation Studio
- Recommend automation solutions
Topic 4: Email Marketing Best Practices10%- Evaluate deliverability factors
- Design effective emails and programs
- Subscriber acquisition and retention
Topic 5: Subscriber and Data Management26%- Troubleshoot send and data issues
- Import and manage subscriber data
- Configure segmentation tools
- Design and configure Data Extensions

Salesforce Certified Marketing Cloud Email Specialist Sample Questions:

1. Northern Trail Outfitters (NTO) is having an issue with bad email addresses coming into its website email signup form, impacting deliverability and senderreputation.
What should NTO use to make sure email addresses are valid before adding to its audience?

A) Add CAPTCHA validation to the form
B) Leverage a Smart Capture block
C) A double opt-in at signup


2. Northern trail Outfitters is hiring a third-party vendor to host a web page tied to a promotional sweepstake.
The marketing manager would like an email sent from journey as soon as the subscriber submits the form.
What should be used to enter this subscriber into a journey?

A) API Event Entry Source
B) Contact Event Entry Source
C) CloudPages Entry Source


3. A digital marketing internal Northern Trail Outfitters (NTO) has been asked to quickly provide the delivery rate of the most recent email sent from the NTO businessunit.
Where should the Internal look to find this Information?

A) Content Builder > Recent Sends
B) Automation Studio > Activities
C) Email Studio > Overview


4. Northern Trail Outfitters (NTO) needs a quick listing of all emails sent from the past calendar year across all business units. It should include basic metrics for each send.
Which out-of-the-box report provides what NTO needs?

A) Email 5ends by User
B) Email Performance Over Time
C) Account Send Summary


5. Northern Trail Outfitters imports a daily feed of active customers into a data extension. A customer is only included in the daily feed if they meet the criteria to remain active.
Which import option should be used to ensure the data extension only contains currently active customers?

A) Overwrite
B) Add and Update
C) Append


Solutions:

Question # 1
Answer: C
Question # 2
Answer: A
Question # 3
Answer: C
Question # 4
Answer: C
Question # 5
Answer: A

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