HP HP2-I47 Exam : Selling HP PS Lifecycle Services 2023

  • Exam Code: HP2-I47
  • Exam Name: Selling HP PS Lifecycle Services 2023
  • Updated: Jul 31, 2026
  • Q & A: 32 Questions and Answers

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HP HP2-I47 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Proposing and Selling Solutions20%- Communicating ROI and total cost of ownership
- Closing sales and managing customer expectations
- Building service proposals and pricing models
Topic 2: Post-Sales and Service Management10%- Delivery and support basics
- Renewal and expansion opportunities
Topic 3: Positioning and Differentiating HP Services25%- Key features and advantages of HP services
- Comparison with alternative solutions
- Compliance, security, and sustainability aspects
Topic 4: HP PS Lifecycle Services Overview20%- Service portfolio: plan, deploy, manage, support, retire
- Value proposition and business benefits
- Definition and scope of HP Personal Systems Lifecycle Services
Topic 5: Assessing Customer Needs25%- Mapping needs to lifecycle service offerings
- Consultative sales approach
- Identifying customer business and IT challenges

HP Selling HP PS Lifecycle Services 2023 Sample Questions:

1. How are HP Care Pack Services sold?

A) They are attached to hardware by the device serial number and sold as a transactional upfront payment.
B) They are available as a contractual service and can be sold at any time as a standard SKU offering
C) They are sold as a transactional upfront payment although they require special terms and a minimum threshold.
D) They are sold with flexible payment terms and coverage options, offer standard and custom options, and are renewable.


2. You need to register many HP Lifecycle Services at one time.
What is the faster way to accomplish this goal?

A) Download an Excel template from the HP Channel Services Network portal, complete the information, and upload the worksheet back to the portal
B) Enter the common information in the HP Channel Services Network portal and duplicate the registration request to change the unique information
C) Access your HP Channel Services Network account and modify any existing order information to match the new registration information
D) Work with an HP distributor and use the program available exclusively to distributors


3. An SMB customer with an overworked IT staff is considering a refresh of the PCs used by the company's employees. The employees work in a variety of roles with different technical requirements. Management is concerned about downtime involved with this refresh.
How would HP Set Up Services help this customer?

A) By offering 1 TB OneDrive for Business accounts to encourage employees to offload their software and data to the cloud
B) By offering the flexibility to configure HP and approved non-HP PC devices onsite to be compatible with each worker's specifications
C) By offering a built-in discount and faster delivery for a purchase of a large quantity of similarly configured PCs under a single purchase order
D) By ensuring employee PCs are preconfigured to their unique user specifications for out-of-the-box productivity delivered to their door,regardless of work location


4. What does the base warranty for HP Personal Systems provide?

A) Protection against accidents such as liquid spills, electrical surges, and falls
B) Uplifted support for additional years of coverage
C) Protection from manufacturer defects
D) Operating system and firmware updates


Solutions:

Question # 1
Answer: A
Question # 2
Answer: A
Question # 3
Answer: D
Question # 4
Answer: C

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