Latest Salesforce Consumer-Goods-Cloud-Accredited-Professional First Attempt, Exam real Dumps Updated [Feb-2024]
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NEW QUESTION # 41
Where would a Consumer Goods Cloud Admin need to establish the expected value for the planogram metrics?
- A. Assessment Task Definition
- B. Retail Store KPI
- C. Assessment Indicator Definition
- D. Delivery Tasks
Answer: C
Explanation:
The object where a Consumer Goods Cloud Admin needs to establish the expected value for the planogram metrics is Assessment Indicator Definition. A planogram is a visual representation of how products should be arranged on a shelf. A planogram metric is a measure of how well the actual shelf image matches the expected planogram image. An Assessment Indicator Definition is an object that defines an indicator or metric that can be used to assess the performance or compliance of a retail store or an action plan task. By creating an Assessment Indicator Definition for the planogram metric, such as out of stock, share of shelf, or SKU facings, an admin can establish the expected value for that metric and use it to calculate the actual value based on the shelf image. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.
NEW QUESTION # 42
Sales Managers would like a map that shows which stores are running a promotion within their vicinity. Which solution meets their requirement and also involves the least amount of custom development?
- A. A visual mashup that displays the required map on the promotions page
- B. The map component added to the home page
- C. The nearby map component on the promotion records page
- D. An unmanaged package from the AppExchange modified to meet the requirements
Answer: C
NEW QUESTION # 43
Which three dashboards are natively available with Tableau CRM for Consumer Goods Cloud?
- A. Store Insights
- B. Category Insights
- C. Sales Rep Performance
- D. Product Performance
- E. Inventory Performance
Answer: A,C,D
NEW QUESTION # 44
Field Reps would like to monitor the team messages throughout the day while completing tasks. Which solution provides the optimal user experience while using a tablet?
- A. Create a quick action to create a note addressed to a team member
- B. Display a notification for every message that a team member sends while the Field Rep is on the app
- C. Extend every Consumer Goods Cloud mobile page to add a link to navigate to Chatter
- D. Extend the visit List by leveraging the two column layout where one column is the visit list and the second is a messages
Answer: D
Explanation:
https://help.salesforce.com/s/articleView?id=sf.cg_concept_admin_notification_tasks.htm&type=5
NEW QUESTION # 45
Which permission set allows end-users to leverage the Einstein Visit Recommendation feature in Consumer Goods Cloud?
- A. Tableau CRM Plus User
- B. Retail Execution Lightning Plus
- C. Lightning Direct Store Delivery
- D. Tableau CRM Plus Admin
- E. Action Plans
Answer: A
NEW QUESTION # 46
Alpine, a Consumer Goods company, is sending new product introduction samples to outlets via their distributors who are using Alpine's field execution app. How can Alpine keep track of the inventory of the samples in the field?
- A. By assigning the asset to a custom task type and make the distributors enter the delivered quality
- B. By creating delivery tasks for the distributors and monitor their on hand inventory for the sample Product's Stock Keeping Unit (SKU).
- C. By creating a report for store locations to monitor the on hand inventory
- D. By creating delivery tasks for the distributors and track the shipping document status
Answer: B
Explanation:
To keep track of the inventory of the samples in the field, Alpine can create delivery tasks for the distributors and monitor their on hand inventory for the sample Product's Stock Keeping Unit (SKU). A delivery task is a type of action plan task that allows a field rep to deliver products to a retail store. A product SKU is a unique identifier for a product that can be scanned and tracked in inventory systems. By creating delivery tasks and monitoring product SKUs, Alpine can ensure that the distributors have enough samples to distribute and also track how many samples have been delivered to each store. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 28-29.
NEW QUESTION # 47
A Field Sales Manager to trying to determine which stores have a decline in Retail Execution KPIs and therefore need attention. Which Tableau CRM for Consumer Goods Cloud dashboard can provide the required data?
- A. Product Performance Dashboard
- B. Team Performance Dashboard
- C. Lost Visit Store Performance Dashboard
- D. Store Performance Dashboard
Answer: D
Explanation:
The Tableau CRM for Consumer Goods Cloud dashboard that can provide the required data for a Field Sales Manager to determine which stores have a decline in Retail Execution KPIs and therefore need attention is the Store Performance Dashboard. The Store Performance Dashboard shows the performance and compliance of the retail stores in relation to their KPIs and promotions. The dashboard allows users to filter and analyze the data by various dimensions, such as store group, store location, product category, or visit date. The dashboard also displays metrics such as store compliance score, store revenue, store visits, and promotion compliance score. By using this dashboard, a Field Sales Manager can identify which stores are underperforming or non-compliant and take appropriate actions to improve their performance. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 37.
NEW QUESTION # 48
Which three fields are available on the Retail Store object that differentiate them from the Account object?
- A. Payment Method
- B. Preferred Visit Hours
- C. Operating Hours
- D. Delivery Method
- E. Shipping Address
Answer: B,C,D
NEW QUESTION # 49
Which field is required for setting up Retail Store KPIs?
- A. Retail Store Group
- B. Promotions
- C. KPI Type
- D. Effective to
Answer: A
NEW QUESTION # 50
How can an Account Manager visualize store visits in their territory for the day by their current status?
- A. By creating a map layer using retail store as the base object and represent the markers by shape
- B. By creating a map layer using visits as the base object and color code the markers by status
- C. By creating a map layer using accounts as a base object and color code the markers by status
- D. By creating a Map Layer using retail store search filters by status and color code the markers by status
Answer: B
Explanation:
To visualize store visits in their territory for the day by their current status, an Account Manager can create a map layer using visits as the base object and color code the markers by status. A map layer is a visual representation of data on a map that can be filtered and customized. A visit is an object that represents a scheduled or unscheduled interaction between a field rep and a retail store. The status of a visit indicates whether it is planned, in progress, completed, or canceled. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 34.
NEW QUESTION # 51
Which Action Plan Type should be selected when creating an Action Plan for Consumer Goods Cloud?
- A. Visit Execution
- B. Industries
- C. Visit Planning
- D. Assessment Task Plan
Answer: A
Explanation:
The Action Plan Type that should be selected when creating an Action Plan for Consumer Goods Cloud is Visit Execution. An Action Plan Type is a metadata record that defines the type and configuration of an action plan. An action plan is a set of tasks that need to be completed for a specific purpose or goal. The Visit Execution Action Plan Type is designed for Consumer Goods Cloud users who need to create action plans for their store visits. A visit is an interaction between a field rep and a retail store. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 25.
NEW QUESTION # 52
Which statement is correct about Consumer Goods- Einstein Visit Recommendations?
- A. Visit Recommendations are automatically generated by recent case activities
- B. Visit Recommendations automatically take into consideration already created visits for the store
- C. Visit Recommendations can be created using the Next Best Action Strategy
- D. Visit Recommendations rules consider the store operating hours
Answer: B
Explanation:
Visit Recommendations are suggestions for field reps to visit certain stores based on predefined rules and criteria. One of the correct statements about Visit Recommendations is that they automatically take into consideration already created visits for the store, meaning that they do not recommend visiting a store that already has a scheduled or completed visit within a certain time frame. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 36.
NEW QUESTION # 53
Which three setup steps should the salesforce Admin configure to allow Sales Managers to create and assign delivery tasks to deliver?
- A. Assign the Lightning Direct store Delivery permissions set to the user
- B. Change the Action Plan Type Delivery
- C. Create an action plan template with a Delivery Task and assign it to a Visit
- D. Define Assessment Indicator Definitions for Delivery task
- E. Assign the Action Plans permission set to the Sales Manager .
Answer: A,C,E
NEW QUESTION # 54
How can a merchandiser perform a check-in to log the arrival time and geo coordinates for an inventory-check appointment?
- A. Check-in through standard location picker Lightning Web Component in Salesforce Mobile App
- B. Check-in through Einstein Vision
- C. Check-in through Salesforce Maps on mobile
- D. Check-in through Salesforce Mobile App
Answer: D
Explanation:
A merchandiser can perform a check-in to log the arrival time and geo coordinates for an inventory-check appointment by using the Salesforce Mobile App. The Salesforce Mobile App is a mobile version of Salesforce that allows users to access and use various features and tools on their mobile devices. A check-in is a feature that allows users to record their arrival at a location, such as a retail store, by using their device's GPS. A check-in can be performed by tapping the Check In button on the visit record in the Salesforce Mobile App. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 34.
NEW QUESTION # 55
Which Action Plan Type should be selected when creating an Action Plan for Consumer Goods Cloud?
- A. Visit Execution
- B. Industries
- C. Visit Planning
- D. Assessment Task Plan
Answer: A
NEW QUESTION # 56
Where are the results (actual values) of Custom Task KPIs stored?
- A. In the custom object.
- B. In the Retail Store KPI record
- C. In the Retail Visit KPI record
- D. In the Visit Record
Answer: C
NEW QUESTION # 57
Which step is required to link an Action Plan to a Visit record?
- A. Activate the Action Plan.
- B. Create an Action Plan Template by specifying Visit' as the target object and publish it.
- C. Create an Action Plan based on the template where the template owners are the Sales Reps.
- D. Activate the Visit to generate Action Plan Tasks.
Answer: B
Explanation:
To link an Action Plan to a Visit record, the first step is to create an Action Plan Template by specifying Visit' as the target object and publish it. An Action Plan Template is a template that defines the tasks and steps for an action plan. An action plan is a set of tasks that need to be completed for a specific purpose or goal. A visit is an object that represents a scheduled or unscheduled interaction between a field rep and a retail store. By specifying Visit as the target object, the Action Plan Template can be linked to any visit record that matches the criteria defined in the template. By publishing the template, the Action Plan Template becomes available for use. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 25.
NEW QUESTION # 58
Alpine, a Consumer Goods company, is launching a new division dedicated to fresh baked breads delivered to restaurants and groceries. In an effort to move product rapidly and pick up new clients they need to extend their current customer onboarding process to allow field reps to onboard new customers while on their daily route. Which option is a best practice to complete this requirement ?
- A. Ask the potential customer to navigate to the Alpine website built on Commerce Cloud to place their first order. Use the Commerce Cloud to Consumer Goods Cloud connector to complete the order
- B. Create a retail store record from the mobile app and use a workflow to send an email to the customer affair department
- C. Create an opportunity and use CPQ to send the restaurant manager an enticing quote
- D. Use the Click2Create function to pull the Point of interest data from maps directly to the address fields and attached follow up case or lead to onboard the outlet on an onboarding journey
Answer: D
Explanation:
The Click2Create function is a feature of Consumer Goods Cloud that allows a field rep to create a new retail store record from the mobile app by tapping on a point of interest on a map. This function automatically fills in the address fields with the data from the map and also allows the field rep to attach a follow up case or lead to onboard the outlet on an onboarding journey. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 34-35.
NEW QUESTION # 59
For flow based tasks, which two statement are correct?
- A. A Retail Store KPI is always needed and is passed to the flow in the variable Retail Store KPI.
- B. Retail Visit KPIs always need a corresponding Retail Store KPI.
- C. Retail Store KPIs are not needed, as long as an Assessment Indicator Definition is available within the flow to create the Retail Visit D KPI.
- D. Flow based tasks should never be used for tasks that require a Retail Visit KPI.
- E. Assessment Task IDs and Visit IDs are passed to the flow in a flow task.
Answer: A,E
NEW QUESTION # 60
Which two standard capabilities are available when executing a promotion check in the field?
- A. Changing the discounts on the products included in the promotion
- B. Changing the promotion planning dates
- C. Viewing which products are included in the protection
- D. Taking a photo of the promotion
- E. Marking the promotion as complete
Answer: C,D
Explanation:
A promotion check is a type of action plan task that allows a field rep to verify if a promotion is running correctly at a retail store. When executing a promotion check in the field, two standard capabilities are available: viewing which products are included in the promotion and taking a photo of the promotion. These capabilities help to ensure compliance and capture evidence of promotional execution. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 27-28.
NEW QUESTION # 61
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