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| Section | Objectives |
|---|---|
| Competency 5: Capacity Planning and Facility Layout | - Facility layout types (process, product, cellular, fixed-position) - Location analysis and decisions - Capacity planning strategies |
| Competency 2: Quality Management | - Quality management philosophies (Deming, Juran, Crosby) - Malcolm Baldrige National Quality Award criteria - Cost of quality (prevention, appraisal, internal/external failure) - Total Quality Management (TQM) |
| Competency 3: Process Improvement and Problem Solving | - Statistical Process Control (SPC) - Lean operations and waste elimination - Cause-and-effect diagrams (fishbone diagrams) - Six Sigma methodology - Plan-Do-Study-Act (PDSA) cycle |
| Competency 1: Operations Management Fundamentals | - History and evolution of operations management - Operations strategy and competitive priorities - Product and service design |
| Competency 7: Forecasting | - Forecast accuracy measures - Quantitative forecasting methods (moving averages, exponential smoothing) - Qualitative forecasting methods |
| Competency 6: Production Planning and Scheduling | - Aggregate planning - Master Production Schedule (MPS) - Material Requirements Planning (MRP) - Theory of Constraints (TOC) - Just-in-Time (JIT) and Kanban systems |
| Competency 4: Supply Chain Management | - Logistics and distribution - Sourcing and procurement - Inventory management - Supply chain design and strategy |
1. The annual cost of goods sold for a company is $8,400,000 and the average inventory is $1,200,000.
What is the number of weeks of supply?
A) 7
B) 5
C) 9
D) 6
E) 8
2. Which type of aggregate plan is preferable when a company produces custom or special purpose equipment, one-of-a-kind items, or highly perishable products?
A) A modified sales and operations plan
B) A hybrid aggregate plan
C) A chase aggregate plan
D) A level aggregate plan
3. Which instrument would use an allocation process for space requirements in an industry scenario?
A) Rectilinear distance
B) Block plan
C) Relationship chart (REL)
D) From-to matrix
4. Which function does marketing play in a just-in-time (JIT) organization?
A) JIT marketing focuses on customer-driven quality.
B) JIT marketing synchronizes product demand with assembly.
C) JIT marketing simplifies inventory flow.
D) JIT marketing focuses on producer-driven quality.
5. Which formula would indicate that a fast-food restaurant was performing at, above, or below its benchmark?
A) Throughput time / value-added time
B) Time a resource is used / time a resource is available
C) Actual output / standard output
D) Output / input
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: C |
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