HP HP2-I17 Exam : Selling HP Printing Hardware 2020

  • Exam Code: HP2-I17
  • Exam Name: Selling HP Printing Hardware 2020
  • Updated: Aug 03, 2026
  • Q & A: 30 Questions and Answers

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About HP HP2-I17 Exam Questions

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HP HP2-I17 Exam Syllabus Topics:

SectionObjectives
Sales Skills and Objection Handling- Consultative Selling
  • 1. Positioning HP solutions
  • 2. Competitive replacement opportunities
  • 3. Handling customer objections
  • 4. Discovery and qualification
Printing Solutions and Services- Workflow and Document Solutions
  • 1. Managed Print Services
  • 2. HP Secure Print solutions
  • 3. Capture and route solutions
  • 4. HP Roam for Business
Industry Trends and Business Drivers- Market Trends
  • 1. Hybrid work environments
  • 2. Digital transformation
  • 3. Environmental sustainability
  • 4. Security and compliance requirements
Customer Needs Analysis- Business Requirements Identification
  • 1. Enterprise customer environments
  • 2. Government and public sector opportunities
  • 3. SMB customer environments
HP Printing Portfolio Knowledge- HP LaserJet Portfolio
  • 1. Enterprise printers and MFPs
  • 2. Business printing solutions
- HP PageWide Portfolio
  • 1. Inkjet business printing technologies
  • 2. PageWide value propositions
HP Printing Value Proposition- Differentiators and Competitive Positioning
  • 1. Cost efficiency and ROI
  • 2. Productivity benefits
  • 3. Security features
  • 4. Sustainability initiatives

HP Selling HP Printing Hardware 2020 Sample Questions:

1. A mid-sized SMB needs to scan large volumes or heavy, plastic-coated documents quickly. Why should this customer choose either a flatbed or a sheet-feed scanner?

A) HP flatbed scanners feature a straight-through media path that enables fast scans of a greater variety of media types than sheet-feed scanners.
B) HP flatbed scanners can use an optional automatic document feeder to print bulky materials at speeds up to 120 pages per minute.
C) HP sheet-feed scanners handle a variety of media types at speeds of up to 75 pages per minute.
D) HP sheet-feed scanners feature a flat glass scanning area that allows plastic-coated documents to be scanned at high resolution.


2. A large healthcare enterprise needs to be able to produce a large volume of scans quickly. They also need to send confidential, high-quality images securely. Which HP solution should you recommend for this customer?

A) Software in the HP ScanJet Pro takes advantage of automated processes for fast scanning and enables a digital stamp to be applied each scanned page for added security.
B) An HP ScanJet Pro solution with an automatic document feeder and embedded Web Jetadmin software produces large volumes of scans quickly and securely.
C) HP Digital Sender Flow workstations have full Web Jetadmin support for extra speed and secure network connections using standard web browsers.
D) HP ScanJet Enterprise Flow products feature HP Smart Document Scan Software (SDSS) for fast, easy capture technology to easily transfer scans securely.


3. A large SMB customer considering an upgrade tells you that the company considers laser printers to be for businesses and inkjet printers to be tor home offices. How should you respond? (Select two.)

A) Today's businesses can use HP ScanJet document capture solutions to transform piles of paper into streamlined digital workflows.
B) HP LaserJet printers deliver leading laser performance, print-shop-quality color documents, and the best value for color printing.
C) HP PageWide is different from typical home printers because it leverages industrial technology.
D) Businesses of any size can use the stapling and finishing options available on select HP PageWide models.
E) With HP FutureSmart firmware 3.7 and later, customers can upgrade their existing printers with the latest features.


Solutions:

Question # 1
Answer: D
Question # 2
Answer: D
Question # 3
Answer: C,D

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